Payroll Associate responsible for processing payroll and managing complex inquiries for clients. Must be PCP certified and experienced in Canadian payroll practices.
About the role
- Global Payroll Specialist responsible for payroll administration at Spektrix across multiple regions including US, UK, Canada, and Australia. Collaborating with internal teams and ensuring compliance with regulations.
Responsibilities
- Administer payroll for all Spektrix employees (~250), including:
- Bi-weekly: US + Canada
- Monthly: UK, Australia, Portugal (1 employee)
- Manage payroll deductions, reconcile discrepancies, and ensure accurate reporting of employee withholdings
- Collaborate with your HR colleagues to ensure payment for employees on leaves of absence (LOA) are calculated and paid accurately, considering any leave scheme payments available both internally and externally. Reconcile payments to ensure compliance.
- Serve as the primary contact for payroll-related inquiries, monitoring the payroll inbox and relevant Slack channels to provide clear information and resolve issues accurately and timely; deliver exceptional level of service to team members on payroll needs throughout their employment at Spektrix
- Ensure all federal, state, provincial, and local payroll tax registrations, filings, and regulatory compliance requirements are up to date, updating account information and tracking changes as needed
- Collaborate with People and Finance teams to ensure accurate and timely payroll setup for all new hires, including verification of payroll information, data entry into payroll systems, application of deductions and benefits, and coordination with cross-functional teams to confirm payroll runs are processed correctly
- Administer retirement and pension plans across regions, including US 401(k), UK Pension, Canadian Pension, and Australian Superannuation; collaborate with Finance to ensure timely funding
- Produce and deliver cyclical payroll and people data reports
- Provide support for audits including research, information gathering, and responding to requests for documentation.
- Develop and update payroll-related policies, communications, and employee guidance materials.
- Manage ad hoc projects and special payroll-related initiatives as assigned
Requirements
- At least two (2) years in a Payroll or HR Generalist/People Operations role that included payroll administration
- Experience administering payroll in the UK or the US (our two largest employee bases) with knowledge of relevant local payroll laws and regulations; *a plus if you’ve handled payroll across multiple regions as we have employees in US, UK, Canada, Australia, and one in Portugal!*
- Proven ability to manage multiple time sensitive priorities in a fast-paced, multi-region environment, ensuring accuracy and compliance
- Demonstrated experience using one or more HR Information Systems (HRIS); *experience using Deel would be a plus*
- Exceptional technical aptitude with high degree of proficiency in tools such as Microsoft Excel / Google Sheets, Docs, etc. and other web based applications
- Experience with retirement/pension plan administration (such as US 401(k), UK Pension, Canadian Pension, Australian Superannuation) is a plus, but not required
- Strong problem-solving skills; can identify issues and make recommendations for courses of action
- Proactive self-starter with strong sense of urgency including a desire to meet employee needs in timely fashion
- Excellent interpersonal and verbal/written communication skills; strong attention to detail in written communications/data entry is vital
- Demonstrated ability to adapt to new payroll processes, system implementations, and regulatory updates.
- Ability to maintain sensitive/highly confidential information
- Ability to provide explanations and reasons for the choices you make and the advice you provide
- Ability to recognize/accept responsibility for mistakes and take steps needed achieve a resolution
Benefits
- Health benefit package (Medical, Dental, Vision, Prescription, Disability, and more!)
- Generous Paid Time Off benefits, including:
- 22 days of PTO (vacation, personal time, whatever you choose to use it for)
- 13 paid public holidays
- 10 Paid Sick Days
- Company-paid Life Insurance
- Two paid volunteering days per year
- Professional development opportunities
- Flexible working with support for WFH setup / equipment
- Month-long Paid Sabbatical after 5 years of service
- Varied range of regular social activities throughout the year
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