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About the role

  • CIS Product Owner managing product roadmaps and backlogs for SpryPoint’s cloud-native utility software. Partnering with customers and teams to deliver modern meter-to-cash solutions.

Responsibilities

  • Facilitate discovery sessions with internal and external stakeholders to refine product features and uncover new features
  • Manage and evaluate product ideas from internal and external sources
  • Facilitate feedback loops throughout the development cycle
  • Work with the Development Team Lead to ensure successful product delivery
  • Engage with Service Delivery on project requirements and customer transition timelines
  • Support the Development team through SCRUM sprint cycles
  • Liaise with Customer Success to identify customer issue and enhancement trends
  • Demonstrate products to internal and external stakeholders
  • Provide new feature education for internal users and customers
  • Help define product management processes and best practices
  • Collaborate with the Product Manager on objectives and key results for the CIS product
  • Collaborate on Quality Management practices through design, development, and release cycles
  • Forecast product item availability
  • Support sales estimates for quotable development work
  • Collaborate with business development on RFP and Statement of Work responses
  • Manage the CIS product backlog and execute the product roadmap
  • Develop expertise in the utilities industry, products, and users
  • Support education and enablement of the user community

Requirements

  • Thorough and detail-oriented
  • Excellent written and verbal communication skills
  • Comfortable working in a fast-paced environment with frequent context switching and shifting priorities
  • Ability to prioritize effectively
  • Positive, creative, and curious
  • Understanding of system design and analysis
  • Strong B2B product and business experience
  • Experience working directly with enterprise customers and cross-functional stakeholders
  • Experience in the utilities industry would be an asset
  • Ability to collaborate with internal teams and customers
  • Final candidates must complete a background check and identity verification

Benefits

  • Remote-first environment
  • Flexible working hours across North America
  • MacBook
  • $800 home workspace allowance
  • Health, dental, vision, and life insurance from day one
  • Generous PTO
  • Unlimited sick days
  • RRSP matching program (Canada)
  • 401(k) matching program (US)
  • $2,500 annual development fund
  • Tuition assistance
  • Book Bounty program
  • Annual company events
  • Team offsites
  • Accommodations during the interview process
  • Equal-opportunity and inclusive workplace
  • Background check and identity verification as part of SOC 2 compliance

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Switching

Location requirements

RemoteCanada

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