CIS Product Owner managing product roadmaps and backlogs for SpryPoint’s cloud-native utility software. Partnering with customers and teams to deliver modern meter-to-cash solutions.
Responsibilities
Facilitate discovery sessions with internal and external stakeholders to refine product features and uncover new features
Manage and evaluate product ideas from internal and external sources
Facilitate feedback loops throughout the development cycle
Work with the Development Team Lead to ensure successful product delivery
Engage with Service Delivery on project requirements and customer transition timelines
Support the Development team through SCRUM sprint cycles
Liaise with Customer Success to identify customer issue and enhancement trends
Demonstrate products to internal and external stakeholders
Provide new feature education for internal users and customers
Help define product management processes and best practices
Collaborate with the Product Manager on objectives and key results for the CIS product
Collaborate on Quality Management practices through design, development, and release cycles
Forecast product item availability
Support sales estimates for quotable development work
Collaborate with business development on RFP and Statement of Work responses
Manage the CIS product backlog and execute the product roadmap
Develop expertise in the utilities industry, products, and users
Support education and enablement of the user community
Requirements
Thorough and detail-oriented
Excellent written and verbal communication skills
Comfortable working in a fast-paced environment with frequent context switching and shifting priorities
Ability to prioritize effectively
Positive, creative, and curious
Understanding of system design and analysis
Strong B2B product and business experience
Experience working directly with enterprise customers and cross-functional stakeholders
Experience in the utilities industry would be an asset
Ability to collaborate with internal teams and customers
Final candidates must complete a background check and identity verification
Benefits
Remote-first environment
Flexible working hours across North America
MacBook
$800 home workspace allowance
Health, dental, vision, and life insurance from day one
Generous PTO
Unlimited sick days
RRSP matching program (Canada)
401(k) matching program (US)
$2,500 annual development fund
Tuition assistance
Book Bounty program
Annual company events
Team offsites
Accommodations during the interview process
Equal-opportunity and inclusive workplace
Background check and identity verification as part of SOC 2 compliance
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