Email deliverability leader building authentication, reputation, and inbox - placement infrastructure for Postscript’s AI messaging platform serving Shopify brands. Advising customers and building the future deliverability team.
About the role
- Technology resilience leader challenging recovery capabilities at Sun Life, a global financial security and health company. Advising governance teams on disaster recovery, cloud resilience, and systemic technology risk.
Responsibilities
- Provide independent challenge of technology resilience across infrastructure, applications, data, cloud/hybrid environments, and critical service dependencies
- Assess alignment between business impact tolerances, RTO/RPO expectations, disaster recovery design, recovery architecture, and demonstrated recovery capability
- Identify systemic technology resilience risks, including architecture vulnerabilities, single points of failure, recoverability gaps, and untested dependencies
- Challenge the design, realism, and completeness of technology recovery testing, including end-to-end, failover/failback, production-like load, and manual recovery testing
- Validate recoverability evidence, including test results, recovery runbooks, backup/restoration evidence, application dependency mapping, and remediation artifacts
- Document challenge outcomes and require formal issue capture for capability gaps, unsupported assumptions, or recovery weaknesses
- Establish and monitor technology resilience KRIs, RAS measures, thresholds, escalation triggers, and trend analysis
- Prepare insights for senior governance forums on resilience posture, systemic issues, remediation progress, and accountable risk decisions
- Support regulatory, audit, and management reporting by linking technical recovery evidence to business criticality and operational resilience outcomes
- Partner with DBTS, Cyber, Enterprise Architecture, Operational Resilience, BCM, Crisis Management, TPRM, and Business Group Risk teams
- Advise on major technology change, cloud transformation, outsourcing, and architecture decisions affecting resilience or recoverability
- Provide technical coaching and quality review to managers and SMEs performing domain-specific DR and backup/data resilience challenge
Requirements
- University degree or equivalent combination of education and experience
- Typically 10+ years of experience in technology risk, disaster recovery, technology resilience, infrastructure/application recovery, operational resilience, cyber resilience, or related disciplines
- Professional certifications such as CBCP/MBCI, CRISC, CISM, CISSP, ITIL, PMP, AWS/Azure architecture/resilience, or equivalent are assets
- Strong technical expertise in application recovery, infrastructure resilience, DR architecture, cloud/hybrid recovery, production-like testing, data resilience, and cyber recovery
- Strong understanding of operational resilience, BCM/DR lifecycle, OSFI E-21, OSFI B-13, risk appetite, KRIs, issue management, and 2LOD challenge practices
- Ability to review technical evidence and translate findings into business risk, remediation actions, and governance decisions
- Excellent stakeholder management, written communication, presentation, and constructive challenge skills
Benefits
- Hybrid work arrangement with flexibility to work from the office and virtually
- Sabbatical Program offering up to 6 weeks off every five years
- Care Days for self-care or care of others
- Sick Days
- Supportive, flexible, and inclusive work environment
- Opportunities to learn, grow, and succeed
- Participation in various incentive plans for eligible employees, with payment subject to individual and company performance
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