Sun Life communications manager leading creative, engagement, and advisor experience strategies for signature events. Managing teams, stakeholders, vendors, budgets, and event technology.
Responsibilities
Develop and execute integrated communications, creative, and engagement strategies for recognition programs, conferences, events, and business initiatives
Own end-to-end engagement strategy for signature events
Measure and evaluate communications, engagement, and event effectiveness using insights and data
Draft business content for signature events with the Consulting team
Provide creative leadership for event-related communications, digital experiences, presentations, video productions, on-site branding, and print collateral
Review and approve communications, creative concepts, copy, and design for business, brand, accessibility, and audience alignment
Lead and develop the Communications & Creative team through direction, coaching, performance management, and professional development
Establish priorities and allocate resources across concurrent projects
Partner with Event, Recognition, Distribution, Consulting, and senior leadership teams
Lead planning and execution of high-profile advisor recognition and business events
Identify, evaluate, and implement event technology, digital engagement tools, attendee experience platforms, and emerging communication channels
Develop and maintain process documentation and operating procedures
Lead vendor and agency relationships, including contracts, negotiations, and performance oversight
Oversee communications and creative budgets, forecasting, cost management, vendor approvals, and savings opportunities
Ensure compliance with legal, risk, privacy, accessibility, and regulatory requirements
Manage departmental budgets, project expenditures, contracts, and resources
Requirements
Demonstrated ability to build and influence relationships across business units, vendors, and senior leadership
Experience leading complex, cross-functional initiatives with multiple stakeholders and competing priorities
Proven budget management experience, including forecasting, vendor management, contract oversight, and financial stewardship
Strong leadership, coaching, facilitation, and presentation skills
Experience developing integrated communications and engagement strategies for events, recognition programs, and business initiatives
Strong strategic thinking and analytical skills
Ability to lead through change, navigate ambiguity, and drive innovation, process improvement, and operational effectiveness
Demonstrated success managing multiple priorities while maintaining compliance and achieving business objectives
Experience developing governance frameworks, processes, documentation, and tools
Experience developing high-performing teams and partnerships
A university degree in journalism, advertising, marketing or communications
Bilingualism in English and French is an asset
5 or more years’ experience leading complex marcom strategy creation and execution
Prior experience with copywriting, design, or production in an agency environment is an asset
Prior project management experience, with a focus on creative direction
Benefits
A friendly, collaborative and inclusive culture
A collaborative and interactive team environment
Developing the next greatest digital experience
Working together, sharing common values and encouraging growth & achievement
Joining a reputable organization with over 150 years of history
Certified Great Place to Work in Canada in 2026
Hybrid work arrangement with flexibility to work from the office and virtually
Incentive plans for eligible employees, subject to individual and company performance
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