About the role

Technical Writer creating and delivering high-quality product documentation for Tailscale. Engaging with diverse technical audiences and collaborating with product teams.

Responsibilities

You'll use your experience as a writer and technical practitioner to produce, test, and maintain quality, consistent, contextualized, and technically accurate documentation.
You’ll develop how-to guides, conceptual topics, reference guides, tutorials, and other technical content.
You’ll write content for a diverse audience including software developers, infrastructure engineers, security practitioners, and decision-makers.
You’ll update and refine existing content to reflect changes to the product and feedback from training sessions.
You’ll build strong relationships as you collaborate with subject-matter experts, product managers, and your team.
You'll collaborate with other content creators to ensure that content you develop aligns with the organization's goals and strategies.
You’ll support engineers and other subject-matter experts who contribute to our documentation.
You’ll contribute to information architecture and platform improvements to help customers find answers faster.
You'll become an expert in Tailscale's features and products.

You have at least 3 years of professional technical writing and editing experience creating high-quality, code-heavy product documentation and how-to guides for a diverse technical audience.
You are technically proficient.
You are comfortable with Git, GitHub, Markdown, and the command-line interface.
You’re a strong editor who can guide others through the outlining and writing process.
You can drive multiple projects from the beginning to completion.
You’re just as comfortable integrating the work of others as you are creating your own content.
You have excellent written and verbal English communication skills.
You're excited to learn new technologies.
You're interested in how LLMs and automation can help writers produce and maintain content as products evolve.