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About the role

  • Clinical Diabetes Sales Specialist selling Tandem insulin pumps and clinical services across North Alberta. Providing diabetes education, pump training, healthcare-provider support, and territory sales growth.

Responsibilities

  • Promote and sell Tandem Diabetes products and clinical services within the assigned North Alberta territory
  • Plan and achieve sales goals through clinical education and acceptance of insulin pump therapy
  • Identify potential customers and develop business relationships
  • Provide clinical and technical education to people with diabetes, physicians, and health care professionals
  • Educate customers and health care professionals on diabetes self-management, emergency management, community resources, products, services, trends, and outcomes
  • Cover the assigned territory to meet or exceed company sales goals
  • Develop strategies addressing clinical concerns and retaining existing relationships
  • Identify sales leads and qualify prospects using available tools and resources
  • Communicate Tandem’s market position, approach, value, and product differentiation
  • Schedule and deliver pump trainings for customers and health care professionals
  • Troubleshoot and help resolve customer clinical and technical challenges
  • Establish and maintain professional relationships with health care professionals
  • Conduct diabetes education classes related to insulin pump therapy and advanced diabetes management
  • Collaborate with Territory Manager, Regional Sales Manager, and Customer Technical Support Specialists
  • Support strategic business planning, forecasting, and territory goals
  • Provide product and service information at health fairs, conventions, and promotions
  • Attend corporate sales training, sales meetings, conventions, trade shows, and symposia
  • Maintain customer dealings in CRM software and maintain company property and records
  • Maintain a territory call cycle to maximize time with prospects and customers
  • Prepare weekly and monthly clinical sales reports
  • Participate in team meetings and calls
  • Maintain expenses within corporate guidelines and submit expense reports

Requirements

  • RN, RD or RPH or equivalent combination of education and applicable job experience
  • Maintenance of registration and licensure through clinical education
  • Certified Diabetes Educator strongly preferred
  • Bilingual English/French strongly preferred
  • Continuing education on patient education on the technical use of insulin pump therapy and special considerations related to pump therapy
  • 2+ years clinical diabetes experience coordinating and conducting diabetes education programs
  • 1+ year related industry experience preferred in diabetes, endocrinology, or diabetes technology
  • Excellent communication skills regarding diabetes self-management, insulin pump therapy, blood glucose monitoring, carbohydrate counting, medication management, infusion site management, chronic complications, emergency management, and community resources
  • Ability to relate effectively with customers, referral sources, and health care professionals
  • Ability to communicate as a clinical resource for the regional sales team
  • Ability to coach customers one-on-one and resolve product-related issues
  • Skilled at presenting educational material clearly to various audiences
  • Skilled at contributing to team initiatives consistently, thoroughly, and promptly
  • Ability to react to changing situations calmly and confidently
  • Ability to work in a fast-paced, ever-changing market
  • Proficient in Microsoft Office Suite and Internet; CRM software familiarity preferred
  • Able to travel in the assigned territory at least 80% of the time
  • Able to work from a remote home office
  • Must maintain a valid driver’s license, required auto insurance, and good driving record
  • Applicants must be authorized to work for any employer in Canada
  • Must complete the required training plan before assuming job responsibilities

Benefits

  • Joy-focused workplace celebrating achievements and supporting employee well-being
  • Equal opportunity and inclusive workplace

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$98,000 - CA$122,000 per year

Degree requirement

Professional Certificate

Tech skills

React

Location requirements

RemoteCanada

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