Senior Project Manager leading customer deployment projects across the NAM region for Ateme's video delivery solutions. Ensuring successful delivery and operational handover in mission - critical environments.
About the role
- Senior L&D Project Manager for TD managing enterprise-wide talent strategy and learning & development solutions. Partnering with businesses to drive high-quality, innovative learning solutions aligned with business goals.
Responsibilities
- Partner with individual businesses, Learning Solutions Architects/Advisors, vendors, and the broader EL&D team to scope out learning & development opportunities
- Ensure successful delivery of high quality, innovative, diverse, multi-modal blended learning solutions that support business priorities, enable people strategies, and impact key business measures
- Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
- Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
- Develop and implement effective stakeholder engagement strategies
- Build relationships and maintain regular communications with internal and external stakeholders
- Report on project progress with project teams and business stakeholders at different levels
- In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
- Ensure tight governance control and actively manage/resolve risks and issues
- Conduct project retrospectives and act on lessons learned for continuous improvement
- Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles.
Requirements
- Minimum 7-10 years of experience in project management
- Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
- Thorough understanding of project management frameworks and methodologies
- PMP certification is preferred
- Agile and/or Scrum certification is an asset
- Practical knowledge in adult learning principles for various delivery methods
- Proven track record of delivering results and commitment to operational and service excellence
- Strong client focus with the ability to listen and quickly learn about various clients and become a trusted advisor on delivering learning solutions successfully
- Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
- Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
- Ability to tailor communications to different stakeholders at different levels
- Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
- Excel in translating business needs into learning requirements in collaboration with L&D partners
- Strong critical thinking, analytical, and problem-solving skills
- Highly adaptable and flexible with the ability to take initiative in a dynamic work environment
- Proficiency in MS Office suite, especially MS Project
- Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
- Experience with LMS and LXP is a bonus
- Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rice) is a nice to have.
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
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