Senior Artificial Intelligence Advisor supporting digital transformation initiatives. Partnering with clients to integrate AI capabilities and optimize decision - making with modern architectures.
About the role
- Associate Vice President driving AI operations and observability strategies at TD Bank. Leading transformation for enterprise technology operations to enhance resilience and incident intelligence.
Responsibilities
- shape how enterprise technology operations evolve in the age of AI
- influence strategy across observability, resilience, incident intelligence, and automation at enterprise scale
- advance intelligent triage, summarization, root cause hypothesis generation, runbook automation, and self-healing capabilities
- define and execute the enterprise strategy for Observability, AIOps, SRE, and incident intelligence
- lead global teams responsible for platforms, practices, and product roadmap that enable 24x7 operational visibility and resilience
- drive transformation from reactive monitoring to predictive, AI-assisted operations
- partner with engineering, platform, and application teams
- establish governance and guardrails for AI and LLM-enabled operational workflows
- improve service availability and reduce customer-impacting outages
- enable faster recovery and proactive issue prevention
Requirements
- Undergraduate degree or Technical Certificate
- 15+ years of development and technology delivery experience
- Agile Delivery Experience preferred
- Strong experience with APM, Event management, Operational Automation and Reporting Platforms Including Dynatrace, Datadog, Splunk PagerDuty, RunDeck, PowerBI
- Demonstrated ability to influence senior stakeholders, lead through ambiguity, align teams to measurable outcomes, and create a culture of accountability, innovation, and continuous improvement
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off
- banking benefits and discounts
- career development
- reward and recognition programs
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