Senior District Manager leading TD’s specialized mobile mortgage sales team. Coaching specialists, driving RESL business development, and managing customer and banking relationships.
Responsibilities
Lead and coach a team of specialized sales professionals
Recruit, select, retain, and develop Specialists
Develop new business and build key customer, branch banking, and partnership relationships
Provide and reinforce sales training and conduct joint field calls
Secure and negotiate mutually profitable customer-centric relationships
Serve clients while achieving bank goals and objectives
Develop and implement sales strategies to achieve business objectives and sales goals
Plan and execute business development activities, review results, and adjust tactics
Coach employees to identify customer product and service needs and deliver sales and advice strategies
Identify relationships and referral sources to generate demand for products and services
Ensure operational excellence, transaction accuracy, due diligence, and policy adherence
Monitor emerging issues, trends, regulatory requirements, risk, governance, and controls
Lead or contribute to cross-functional and enterprise initiatives
Facilitate and implement remediation plans for performance, risk, and governance issues
Cultivate an inclusive, engaged, diverse, and high-performance team culture
Set team targets, provide ongoing feedback and coaching, and conduct Quarterly Check-Ins
Manage employees in compliance with human resources policies and guidelines
Identify and resolve customer problems
Report to the AVP
Requirements
Undergraduate degree or community college diploma preferred
Minimum 3-5 years of People Management experience
Product knowledge in Real Estate Secured Lending (RESL)
In-depth and advanced understanding of products/services and key competitors
Deep understanding of the business, competitive landscape, and economic/market issues
Understanding of business and technical principles underpinning product and service design and delivery
Knowledge of applicable bank operating policies, procedures, regulatory requirements, and industry Codes of Conduct
Ability to identify, mitigate, report, and escalate risk issues
Ability to ensure compliance with internal and external requirements and controls/processes
Ability to lead business development, customer relationship management, and sales advisory activities
Ability to work under minimal management guidance and supervision
Benefits
Commission-based earnings in addition to base pay
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Regular career, development, and performance conversations
Online learning platform
Mentoring programs
Training and onboarding sessions
Accessibility accommodations during the interview process
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