Product Owner I responsible for Salesforce platforms at World Education Services, translating business needs into technical solutions. Collaborating with stakeholders to enhance user experience and operational efficiency.
About the role
- Senior Product Manager for TELUS specializing in My TELUS App's product strategy and digital transformation initiatives. Leading a team to enhance customer-centric digital experiences and business growth across platforms.
Responsibilities
- Lead the transformation of TELUS' digital landscape by creating innovative, customer-centric digital products that drive business growth and operational excellence
- Define digital experience vision, focusing on increasing digital sales and self-serve activities, based on deep understanding of customer needs and competitive analysis
- Prioritize impactful digital changes to meet performance metrics, facilitating decision-making across teams
- Lead entire digital product lifecycle, from ideation to launch, maintaining the product roadmap and defining/tracking key success metrics
- Develop business cases, execute project plans, and manage project scope, ensuring delivery on time and within budget
- Establish strong relationships and collaborate with partners to align roadmaps and technology investments for mutual business outcomes
Requirements
- 4-7 years of product management/ownership experience with a proven track record of successfully launching and managing customer-facing products/applications throughout their lifecycle, on time and within budget
- Strategic and independent thinker with an entrepreneurial spirit, able to translate vision into tangible development requirements
- Strong analytical, problem-solving, and decision-making skills (data-driven)
- Excellent communication and interpersonal skills, capable of influencing and collaborating with diverse technical and business teams
- Highly organized self-starter who manages a high volume of work and thrives in a fast-paced, changing environment
- Strong track record of developing relationships with a multitude of stakeholders/peers
- 2-4 years of marketing, project management, and/or digital experience
- Comfortable working in a dynamic, and ambiguous environment with the ability to prioritize work and create clarity
- Familiarity with agile development methodologies and tools
- Experience in telecommunications industry an asset
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Career growth and learning & development opportunities to develop your skills
- Opportunity to give back to communities in which we work, live and serve
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