Senior Program Manager at Sysco managing complex programs from pilot to full deployment. Overseeing project budgets and ensuring effective stakeholder communications across multiple programs.
About the role
- Strategic Program Manager driving sales growth and program management in telecommunications. Collaborating with diverse teams to build a successful Mall & Events channel by 2026.
Responsibilities
- Driving Strategic Evolution, Vendor Management, Performance Governance, and Program ROI
- Own end-to-end program management for the Mall & Events channel, driving toward 40K total sales in 2026
- Lead the development and implementation of a unified program scorecard with rep-level sales attribution, per-event targets, and location-tier performance benchmarks to replace manual reporting processes
- Lead the design and implementation of vendor financial arrangements in partnership with Finance, establishing performance-linked compensation tied to TELUS ROI metrics
- Analyze performance volatility and develop mitigation strategies to stabilize weekly RGU output and improve forecast accuracy
- Develop a data-driven location tiering model that incorporates TELUS performance inputs to guide Mall selection, replace underperforming locations, and optimize geographic footprint
- Lead pilot design and execution in partnership with cross-functional teams, exploring staffing and channel integration models that optimize Cost of Acquisition (COA) and labor utilization
- Build and implement a comprehensive TELUS Event ROI and long-term decision model to replace cost-and-revenue-potential-based decision-making with a rigorous, data-backed framework for staffing, location, and investment decisions across the program
- Establish governance structures, measurement cadences, and formal interlocks with External Partners, Channel, Marketing, and Finance to create accountability and build the collaborative infrastructure necessary for program success
- Represent the Mall & Events program in senior leadership forums, providing clear, data-driven updates on program performance, risks, and strategic direction
Requirements
- University degree in Business, Marketing, Entrepreneurship, or related field (MBA degree desirable)
- 8+ years of progressive program or channel management experience, preferably in the telecommunications industry
- Demonstrated ability to manage successful sales initiatives within cross-functional settings, collaborating effectively with marketing and channel teams
- Willingness to travel for work.
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- minimum 3 weeks of vacation
- flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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