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About the role

  • Billing Administrator managing invoices, customer accounts, and discrepancies for Universal Group, a traffic control and occupational safety services provider. Supporting accurate, efficient finance operations.

Responsibilities

  • Analyze Billing Report and support documentation in detail prior to generating invoices.
  • Work closely with Operations/Sales to resolve or clarify discrepancies.
  • Generate and distribute accurate and timely invoices to clients based on established billing schedules and contractual agreements.
  • Maintain and update customer accounts with billing information and contact details.
  • Investigate and generate Credit Memos when appropriate.
  • Update Billing Manager regarding inconsistencies or challenges.
  • Address billing-related concerns using customer service and problem-solving skills.
  • Collaborate within the finance team to streamline billing processes.
  • Use time management and multitasking skills to mitigate and minimize billing-related errors and concerns.
  • Assist in developing and implementing billing policies and procedures.
  • Stay updated on industry regulations, trends, and best practices related to billing and invoicing.
  • Perform other duties incidental to those described herein.

Requirements

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field is an asset.
  • Proven experience in billing, accounts receivable, or a similar financial role.
  • Proficiency in Microsoft Office Excel and accounting software programs (preferably Sage 300).
  • Strong analytical skills with a keen attention to detail.
  • Excellent communication skills, both written and verbal, for effective interaction with clients and internal teams.
  • Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.
  • Problem-solving mindset with the ability to identify issues, propose solutions, and implement process improvements.
  • High level of integrity and ethics in handling sensitive financial information.
  • Typical office hours are Monday to Friday from 8:30 am to 5:00 pm or as determined based on the needs of the department and requirements for successful business operations.

Benefits

  • Opportunity to work for a large, growing company with room for promotion.
  • Extended healthcare benefits available after probation.
  • An RRSP matching plan.
  • Paid vacation.
  • Competitive compensation package.
  • Hybrid positions (3 days a week in office is required).

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$55,000 - CA$58,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridLangleyCanada

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