Senior Project Manager at Jesta I.S. managing complex ERP implementation projects and delivering client success. Collaborating with enterprise clients and cross - functional teams for effective project management.
About the role
- Project Manager leading cross-functional teams to deliver digital health solutions at Think Research. Ensuring projects are delivered on time and meet customer expectations.
Responsibilities
- Lead the end-to-end delivery of assigned projects, ensuring proper delivery approaches (Waterfall or Agile) are implemented
- Identify and suggest ways to improve project workflows to enhance customer-centric implementation
- Manage workload and resource tasks for assigned projects to ensure milestones are met
- Provide regular status updates and project reports to internal stakeholders and client leads
- Partner with Client Success to ensure customers realize value from products throughout the implementation lifecycle
- Identify project risks and escalate blockers to leadership when necessary to ensure timely resolution
- Assist in the development, execution, and close-out of contracts and project statements of work
- Lead project-related meetings with internal teams and external client project teams
Requirements
- 2-4 years of project management experience within a healthcare environment
- Experience with large complex projects is preferred; technology projects are an asset
- Bachelor's degree required; in a healthcare related discipline an asset
- Robust knowledge of project management principles, and strong ability to utilize various project management principles, proficiency in project management tools
- Project Management certifications are an asset
- Outstanding written and verbal communication skills with the ability to interface professionally with customers
- Detail-oriented with the ability to set priorities and be flexible in a changing environment
- Exceptional analytical, organizational and interpersonal skills
Benefits
- Fully remote work environment, with a Toronto headquarters that supports in-person collaboration, connection, and team events when it adds value
- Competitive salary and benefits, including 4 weeks of paid vacation plus 6 personal days
- Meaningful work that directly impacts patient care
- Growth opportunities with leaders who support development through mentorship
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