Product Manager leading squad operations of Trackforce’s WFM solution. Collaborating with teams to drive product delivery and client engagement.
Responsibilities
Own and facilitate squad ceremonies – dailies, refinements, sprint planning, and retrospectives.
Become the primary product voice in the squad; resolve day-to-day blocking questions as much as possible before escalating to the Group PM.
Maintain and actively manage the squad’s backlog: write, refine, and prioritize tickets with clear acceptance criteria. This is a very important, regular and ongoing process.
Track and actively drive ticket velocity from a product management perspective, removing ambiguity that slows engineering.
Collaborate closely and respectfully with engineers, QA, and design to ship high-quality increments.
Become a deep subject-matter expert on our major WFM (aka ‘BOSS’) modules: Scheduling, Time & Attendance, Payroll, and Billing.
Learn the private security domain including: WFM workflows, the significance of key metrics, break-rule compliance, and how security companies win and lose on margins.
Use the product hands-on—explore it, break it, understand every configuration option—so you can have credible conversations with clients and engineering alike.
Study available documentation such as the help guide with genuine curiosity.
Build strong, trust-based relationships with Engineering, QA, and Design; act as a collaborative partner rather than a gatekeeper.
Participate in customer-facing conversations as your expertise grows, supporting the Group PM’s client engagement efforts.
Communicate product decisions and trade-offs clearly and tactfully; create dialogue rather than declarations. Be tenacious without being pugnacious.
Assist the Group PM with competitive research, market analysis, and synthesis of client feedback.
Contribute to roadmap planning and prioritization discussions with well-reasoned, data-informed input.
Proactively surface risks, gaps, and opportunities observed at the squad level.
Requirements
1-4 years of product management, business analysis, or equivalent hands-on experience (implementation consultant, scrum master, support specialist, etc.).
Working in agile/scrum environments; Jira tools or equivalent
Demonstrated ability to write clear, well-structured user stories and acceptance criteria coupled with strong verbal communication skills
Bachelor’s degree in business or computer science, or equivalent practical experience
Benefits
Hybrid and flexible work model
Three weeks of vacation starting in your first year
Paid sick days & family obligation days
Comprehensive health & dental coverage from Day 1
24/7 telemedicine access
Mental health & wellness support
Life insurance, AD&D, long term disability & critical illness coverage
Product Manager at Wisedocs developing AI platform to transform insurance claims analysis and decision - making. Seeking innovative candidates to drive user - centered product improvements.
Product Manager driving the future of client buying capabilities in Small Business Banking. Collaborating with cross - functional teams for project delivery and stakeholder alignment.
Product Manager driving product evolution on a marketplace platform. Collaborating with founders and engineering teams to shape product strategy and roadmap execution.
Product Owner II at World Education Services leading Salesforce enhancements and operations. Focused on driving improvements, Agile execution, and stakeholder collaboration.
Senior Platform Product Manager responsible for the risk decisioning platform at Tabby. Leading product vision, development, and execution of key metrics.
Senior Product Manager for reporting and insights at Remote. Enable customers to answer critical questions through trusted reporting and insights experiences.
Director of Product Management at Mozilla shaping new gaming products and building market strategies for the gaming sector. Leading teams and product vision in the gaming and open web intersection.
Senior Product Manager developing Everyday Banking solutions for Canadian fintech Ratehub. Leading product strategy and execution while optimizing user experiences for better financial choices.
Product Manager developing technology solutions through digital twins for building operations. Responsible for product roadmap and collaboration with cross - functional teams.
Procurement Team Lead overseeing product fulfillment and vendor management at Bulletproof. Driving strategic improvements and balancing execution with leadership responsibilities in a hybrid role.