Staff Product Manager building Affirm’s consumer loyalty program for its buy - now - pay - later platform. Launching rewards, tiers, and engagement loops while optimizing program economics and retention.
TT
Product Manager – Workforce Management
Posted 5 months ago
About the role
- Product Manager leading squad operations of Trackforce’s WFM solution. Collaborating with teams to drive product delivery and client engagement.
Responsibilities
- Own and facilitate squad ceremonies – dailies, refinements, sprint planning, and retrospectives.
- Become the primary product voice in the squad; resolve day-to-day blocking questions as much as possible before escalating to the Group PM.
- Maintain and actively manage the squad’s backlog: write, refine, and prioritize tickets with clear acceptance criteria. This is a very important, regular and ongoing process.
- Track and actively drive ticket velocity from a product management perspective, removing ambiguity that slows engineering.
- Collaborate closely and respectfully with engineers, QA, and design to ship high-quality increments.
- Become a deep subject-matter expert on our major WFM (aka ‘BOSS’) modules: Scheduling, Time & Attendance, Payroll, and Billing.
- Learn the private security domain including: WFM workflows, the significance of key metrics, break-rule compliance, and how security companies win and lose on margins.
- Use the product hands-on—explore it, break it, understand every configuration option—so you can have credible conversations with clients and engineering alike.
- Study available documentation such as the help guide with genuine curiosity.
- Build strong, trust-based relationships with Engineering, QA, and Design; act as a collaborative partner rather than a gatekeeper.
- Participate in customer-facing conversations as your expertise grows, supporting the Group PM’s client engagement efforts.
- Communicate product decisions and trade-offs clearly and tactfully; create dialogue rather than declarations. Be tenacious without being pugnacious.
- Assist the Group PM with competitive research, market analysis, and synthesis of client feedback.
- Contribute to roadmap planning and prioritization discussions with well-reasoned, data-informed input.
- Proactively surface risks, gaps, and opportunities observed at the squad level.
Requirements
- 1-4 years of product management, business analysis, or equivalent hands-on experience (implementation consultant, scrum master, support specialist, etc.).
- Working in agile/scrum environments; Jira tools or equivalent
- Demonstrated ability to write clear, well-structured user stories and acceptance criteria coupled with strong verbal communication skills
- Bachelor’s degree in business or computer science, or equivalent practical experience
Benefits
- Hybrid and flexible work model
- Three weeks of vacation starting in your first year
- Paid sick days & family obligation days
- Comprehensive health & dental coverage from Day 1
- 24/7 telemedicine access
- Mental health & wellness support
- Life insurance, AD&D, long term disability & critical illness coverage
- RRSP & DPSP with employer matching
- Employee referral bonus
- Paid volunteer day & recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Product Manager leading fraud, identity, authentication, and KYC/AML product strategy. Helping Wrapbook’s AI production - finance platform prevent risk across the customer lifecycle.
Staff Product Manager shaping GitLab’s AI - powered test intelligence and code coverage products. Improving developer workflows for pipeline diagnosis, test automation, recovery, and software quality decisions.
Principal Product Manager defining Orbit’s software lifecycle context graph at GitLab, an intelligent DevSecOps orchestration platform. Driving technical strategy, adoption, pricing, and AI - powered developer experiences.
Senior Product Manager owning data and ML products for #paid’s creator - brand marketplace. Building predictive matching infrastructure, Forge AI foundations, and campaign automation.
Product Manager owning MaintainX reporting and ROI products for industrial and frontline operations. Expanding analytics from frontline managers to enterprise stakeholders and supporting up - market sales.
Lead Product Manager owning MaintainX’s enterprise templating service and asset hierarchy redesign. Driving scalable configuration, migration, and operational data governance for industrial teams.
Principal Product Manager building AI - assisted prototypes and proofs for Autodesk’s platform services. Redefining enterprise workflows through experimentation, product strategy, and hands - on AI development.
VP of Product leading Distru’s AI - powered ERP and B2B eCommerce platform strategy. Owning AI infrastructure, product direction, team expansion, and go - to - market alignment.
Senior Product Manager modernizing Xero’s accounts - payable payments and API platform. Leading AI - agent capabilities, replatforming and Bill Pay growth for small - business customers.