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Manager, Credit Card Engagement & Retention
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Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
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Project Manager II – CVH Operational Effectiveness
Posted 3 months ago
About the role
- Senior Project Manager leading multi-year initiatives for Reducing Hospitalization at Trillium Health Partners. Collaborating with clinical leadership to improve patient care outcomes.
Responsibilities
- Lead and coordinate complex, multi-year, and cross‑portfolio initiatives that advance Reducing Hospitalization project objectives
- Support the planning, coordination and monitoring of complex, multi-year projects that span multiple portfolios
- Lead the development, implementation, and ongoing refinement of governance, project management tools and standards
- Support integration across Reducing Hospitalization initiatives
- Translate strategic objectives from THP’s *Plan to 2030* into clear project plans, milestones, deliverables, and performance measures
- Partner with clinical, enabling and executive leaders to identify system‑level opportunities
- Prepare clear, concise, and executive‑ready materials, including briefing notes, presentations, and reports
Requirements
- Undergraduate degree in business, life sciences, health sciences, health informatics, or a related discipline required
- Master’s degree in public administration, business administration, health administration, or equivalent experience required
- Project Management Professional (PMP) designation considered a strong asset
- Experience within consulting or complex health system transformation initiatives preferred
- Minimum of 4+ years of progressive project management experience in healthcare environments such as hospitals, government, or private sector
- Demonstrated experience managing complex, multi‑year initiatives with the ability to define and track clear goals, milestones, risks, and key performance indicators
- Experience implementing and translating performance dashboards and analytics into actionable insights
- Demonstrated understanding of hospital operations and health system dynamics
- Proven ability to anticipate the needs of senior leaders and support executive‑level decision‑making
- Strong analytical, critical thinking, and problem‑solving skills
- Demonstrated effectiveness working with large, complex, and multidisciplinary teams
- Excellent interpersonal, communication, facilitation, and stakeholder engagement skills
- Demonstrated ability to develop high‑quality reports and presentations for executive, administrative, and clinical audiences
- Strong organizational, time management, and prioritization skills
- Proficiency in Excel, PowerPoint, and Microsoft Office Suite
- Experience with Epic and digital health initiatives considered an asset
- Satisfactory performance and attendance required.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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