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About the role

  • Director of Engineering in TTEC Digital leading engineering teams in remote work. Focusing on delivery in developing AI customer experience tools for major brands.

Responsibilities

  • Run the engineering org day-to-day
  • Own delivery across all squads
  • Handle the hiring pipeline
  • Translate business requirements into technical scope
  • Manage cross-squad dependencies and the engineering operating rhythm
  • Drive timely escalations for blocked work

Requirements

  • 10+ years engineering leadership in SaaS or platform companies
  • Delivery-first track record
  • Hands-on enough to read Go, Python, and TypeScript
  • Strong working knowledge of the modern AI stack
  • Captures business requirements and translates them into technical needs
  • Change is your default state
  • Loves hiring and possesses strong judgment in candidate evaluation
  • Drives AI-assisted engineering across the org

Benefits

  • medical benefits
  • flexible work arrangements
  • wellness programs

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

PythonTypeScriptGo

Location requirements

RemoteCanada

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