Director of Engineering in TTEC Digital leading engineering teams in remote work. Focusing on delivery in developing AI customer experience tools for major brands.
Responsibilities
Run the engineering org day-to-day
Own delivery across all squads
Handle the hiring pipeline
Translate business requirements into technical scope
Manage cross-squad dependencies and the engineering operating rhythm
Drive timely escalations for blocked work
Requirements
10+ years engineering leadership in SaaS or platform companies
Delivery-first track record
Hands-on enough to read Go, Python, and TypeScript
Strong working knowledge of the modern AI stack
Captures business requirements and translates them into technical needs
Change is your default state
Loves hiring and possesses strong judgment in candidate evaluation
Responsible for providing support to functional areas including Payroll Services, Administration, Recruitment, Compensation, Employee Relations and Learning & Development.
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