Director overseeing fraud, AML, disputes, collections, and recoveries for KOHO’s Canadian fintech products. Standardizing operations, managing partners, and automating loss mitigation.
About the role
- Client Solutions Operations Specialist supporting TubeScience’s paid social growth engine. Preparing executive-ready materials and coordinating cross-functional execution for DTC and Fortune 500 clients.
Responsibilities
- Create, format, and quality-check client-facing presentations in Google Slides and written communications using established narratives, templates, and data
- Ensure deliverables are accurate, polished, consistent, and appropriate for professional client interactions
- Coordinate inputs across cross-functional teams, track dependencies, surface blockers, follow up with stakeholders, and help ensure commitments are completed on time
- Review presentations and documents for accuracy, consistency, logic, grammar, formatting, and brand alignment
- Identify inconsistencies, gaps, and outstanding questions before materials reach clients
- Organize shared files, templates, meeting notes, and operating documentation
- Support Client Solutions leaders by managing operating rhythms, prioritizing evolving needs, and keeping critical workstreams moving
- Coordinate meeting preparation, agendas, materials, logistics, decision tracking, action items, and follow-through
Requirements
- 5+ years of experience in executive operations, business operations, executive support, project coordination, administrative support within a strategy consulting firm, or a similar high-expectation environment
- Exceptional attention to detail and quality control
- Professional fluency in English, written and verbal
- Ability to create and format executive-ready presentations in Google Slides and PowerPoint; portfolio or practical exercise requested
- Calm, mature, responsive, tactful executive-facing presence
- Hands-on mindset and strong bias toward action
- Excellent organization, prioritization, and time-management skills
- Ability to manage multiple fast-moving workstreams across time zones
- Sound judgment, discretion, and professionalism handling confidential information and client matters
- Experience in or interest in marketing is a plus
- Curiosity to understand material, identify inconsistencies, and ask thoughtful questions
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
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