Project Manager overseeing CRM Consulting deliveries for major sports rights holders. Managing complex projects, client relationships, and cross-functional teams in a fast-paced environment.
Responsibilities
Own delivery of CRM Consulting engagements from kick-off through completion
Develop and maintain clear project plans, timelines, and milestones
Ensure delivery remains on track across scope, time, and dependencies
Manage a portfolio of CRM Consulting projects, prioritizing the most complex and high-impact engagements
Maintain visibility across all active projects, identifying risks and dependencies early
Provide structured updates and clear reporting on delivery status
Act as the primary point of contact for day-to-day delivery matters with clients
Lead regular status updates, ensuring clarity, transparency, and proactive communication
Support consultants in maintaining strong client relationships through structured delivery
Coordinate across CRM consultants, data teams, and internal product teams
Manage dependencies across multiple stakeholders, including geographically distributed teams
Track project budgets, burn rate, and overall delivery health
Identify and flag scope changes and delivery risks early
Establish and evolve consistent delivery standards, practices, and frameworks across CRM Consulting engagements
Requirements
5+ years of experience in project or delivery management
Experience delivering client-facing projects in consulting, CRM, or technology environments
Strong ability to manage complex projects with multiple stakeholders
Experience coordinating across cross-functional teams
Excellent communication and stakeholder management skills
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