Payroll Specialist managing multi - client payroll processes for an online payroll, HR, and health benefits service. Collaborating with Operations, Sales, and Product teams to enhance client services.
About the role
- Payroll and Benefits Specialist ensuring compliance and managing payroll for North American utilities. Collaborating with internal teams and vendors to enhance HR operations and employee experience.
Responsibilities
- Process end-to-end payroll across North America in compliance with company policies and statutory regulation
- Collect, verify, and input payroll data including attendance, overtime, bonuses, expenses, and deductions
- Administer employee benefits programs, including enrollments, changes, terminations, and compliance across Canada and the U.S.
- Manage pension and retirement programs (RRSP/DPSP, 401(k), OMERS), including remittances, reconciliations, and reporting
- Process employee deductions, government remittances, and year-end activities (e.g., T4s, W-2s) in collaboration with Finance
- Maintain accurate payroll and employee records, including compensation and tax information
- Ensure compliance with payroll legislation, tax regulations, and labour standards (e.g., ESA, FMLA, ACA)
- Prepare payroll reports, reconciliations, and audit documentation for internal and external stakeholders
- Reconcile WSIB and other regulatory reporting requirements across jurisdictions
- Manage payroll inquiries and resolve discrepancies in a timely and professional manner
- Partner with HR and Finance on employee lifecycle changes including hires, terminations, and compensation updates
- Administer and maintain HRIS (ADP WorkforceNow), ensuring data integrity, system optimization, and reporting accuracy
- Generate reports, dashboards, and HR metrics to support business decisions and payroll/benefits insights
- Support performance review cycles and other HR processes within the HRIS system
- Identify and implement process improvements to enhance payroll, benefits, and HR operations
- Provide support on employee communications, documentation, and general HR initiatives as needed
Requirements
- 3–5 years of proven experience as Payroll Administrator or similar role.
- Post-secondary degree/diploma in Human Resources or related discipline.
- PCP/ CHRP/ equivalent designation an asset.
- Advanced knowledge of CRA legislation.
- Advanced knowledge of the Employment Standards Act.
- Basic knowledge of the Occupational Health and Safety Act.
- Basic knowledge of the Pay Equity Act.
- Intermediate knowledge of FMLA
Benefits
- Work-Life Balance: Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.
- Summer Hours Program: Flex your schedule to enjoy extra days off from June to August
- Upfront Vacation & Birthday Day Off: Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off
- Award-Winning Culture: Be part of a collaborative, inclusive, and growth-focused team that’s proud to be certified as a Great Place to Work® four years running.
- Comprehensive Wellness Support: Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, a Health Care Spending Account, and recognition as one of the Best Places to Work for Mental Wellness in 2026
- Career Growth: Thrive in a fast-growing company where your ambitions are supported and your development matters.
- Innovative Environment: Work at the forefront of utility transformation, surrounded by forward-thinking teammates and impactful projects.
- Competitive Compensation: Receive a pay package that recognizes your expertise and contributions.
- Comprehensive Benefits: Access generous health and dental coverage with low premiums, and RRSP matching to support your long-term goals.
- Parental Leave Top-Up: Growing your family? We provide enhanced support through our parental leave top-up program.
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