Assistant Director supporting Full-Time MBA students at University of Toronto’s Rotman School. Managing advising, student clubs, events, and community-building initiatives.
Responsibilities
Act as the first point of contact for program-related enquiries
Advise students on program and/or course matters, incorporating personal circumstances and individual backgrounds
Probe for information to identify students' learning and performance needs
Develop student assessment plans supporting learning outcomes and competencies
Assess and determine benchmarks and metrics for student success programming activities
Develop program components and initiatives advancing program objectives
Foster positive relationships with the campus community
Manage the student experience for a section of Full-Time MBA students, including academic advising and program supports leading to successful matriculation
Strengthen and support the student club ecosystem
Support program-wide student events, including pre-program activities and Orientation
Plan and execute academic, professional, and social club events with student clubs and the Graduate Business Council
Support student leaders involved in clubs, student governance, and student-led initiatives
Activate community-building events and support students throughout their Rotman MBA journey
Requirements
Master's Degree or acceptable combination of equivalent experience
Minimum five years working in student support services
Experience in student academic advising
Event planning for virtual and in-person events for large and small groups (from 5 to 300)
Excellent interpersonal and oral and written communication skills
Proficient in MS Office suite, AirTable, Zoom and MS Teams
Demonstrated experience with ROSI, CRM and other records management systems
Experience with Mail Chimp, Salesforce or other e-communication tools
Experience managing faculty, staff and student stakeholder groups while balancing different needs and priorities
Prior experience with Graduate Business students and familiarity with international students' needs is an asset
Experience supporting students with accommodation and accessibility needs and familiarity with health and wellness resources is an asset
Benefits
Annual step progression to a maximum of $117,242
Accommodations provided as required for applicants with disabilities during the application and hiring process
Commitment to equity, diversity, inclusion, and accessibility
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