Design Director at Verndale overseeing design execution and strategy for digital experiences. Leading teams and ensuring high-quality deliverables in UX and eCommerce.
Responsibilities
Lead the creation and review of key experience design deliverables, including: Concept sketches and creative explorations, User journeys and flows, Information architecture and site maps, Wireframes and functional prototypes, High-fidelity design compositions, Design systems and style guides, Personas and audience models, Strategic recommendations and presentation materials.
Translate complex business requirements into user-centered digital experiences.
Define visual frameworks, moodboards, design directions, and scalable design systems.
Ensure creative work aligns with client objectives, brand standards, accessibility requirements, and user needs.
Contribute to experience strategies informed by research, analytics, customer insights, and industry best practices.
Champion design quality and consistency across projects and teams.
Provide direction, mentorship, and feedback to designers and experience strategists.
Foster collaboration, knowledge sharing, and continuous learning across teams.
Help establish priorities, manage workloads, and support successful project delivery.
Present work confidently to clients and internal stakeholders.
Facilitate workshops, discovery sessions, design reviews, and collaborative working sessions.
Build trusted relationships with client teams and serve as a strategic advisor.
Partner with Account, Research, Strategy, and Technology teams to identify opportunities for growth and innovation.
Contribute directly to the design of websites, digital products, and eCommerce experiences when needed.
Create visually compelling, user-centered experiences that balance usability, brand expression, and business objectives.
Collaborate closely with developers to ensure clear handoffs, accurate implementation, and high-quality builds.
Evaluate emerging AI technologies and identify opportunities to improve design processes, team efficiency, and client outcomes.
Requirements
Bachelor's degree or equivalent professional experience.
7–10 years of experience in UX, product design, digital experience design, eCommerce, or a related field.
2–4 years of experience leading, mentoring, or managing designers and cross-functional teams.
Strong portfolio demonstrating strategic thinking, UX expertise, visual design excellence, and successful digital product delivery.
Advanced proficiency in Figma and modern design and prototyping tools.
Proficiency using AI-powered design and prototyping tools to support experience design, workflow optimization, and rapid concept testing.
Familiarity with AI-assisted design workflows, interactive prototyping, experience simulation, and design system acceleration.
Demonstrated ability to thoughtfully integrate AI into the design process while maintaining strong creative judgment, accessibility standards, and user-centered design principles.
Experience designing for enterprise CMS and commerce platforms such as Sitecore, Optimizely, Shopify, Adobe Experience Manager, or similar platforms.
Deep understanding of user-centered design methodologies, responsive design principles, and usability best practices.
Experience developing design systems, component libraries, and scalable digital experiences.
Ability to synthesize research, analytics, stakeholder input, and business requirements into actionable design direction.
Strong communication, facilitation, presentation, and storytelling skills.
Experience collaborating closely with development teams and managing design-to-development handoffs.
Working knowledge of HTML, CSS, and modern front-end development concepts.
Experience designing accessible digital experiences and applying WCAG guidelines.
Strong critical thinking, problem-solving, and decision-making abilities.
Experience in an agency, consultancy, or digital product environment preferred.
Benefits
Generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
Top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
Regular training and professional development to move careers forward.
Support a healthy work/life balance.
Celebrate and champion diversity, equity, and inclusion.
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