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About the role

  • Design Director at Verndale overseeing design execution and strategy for digital experiences. Leading teams and ensuring high-quality deliverables in UX and eCommerce.

Responsibilities

  • Lead the creation and review of key experience design deliverables, including: Concept sketches and creative explorations, User journeys and flows, Information architecture and site maps, Wireframes and functional prototypes, High-fidelity design compositions, Design systems and style guides, Personas and audience models, Strategic recommendations and presentation materials.
  • Translate complex business requirements into user-centered digital experiences.
  • Define visual frameworks, moodboards, design directions, and scalable design systems.
  • Ensure creative work aligns with client objectives, brand standards, accessibility requirements, and user needs.
  • Contribute to experience strategies informed by research, analytics, customer insights, and industry best practices.
  • Champion design quality and consistency across projects and teams.
  • Provide direction, mentorship, and feedback to designers and experience strategists.
  • Foster collaboration, knowledge sharing, and continuous learning across teams.
  • Help establish priorities, manage workloads, and support successful project delivery.
  • Present work confidently to clients and internal stakeholders.
  • Facilitate workshops, discovery sessions, design reviews, and collaborative working sessions.
  • Build trusted relationships with client teams and serve as a strategic advisor.
  • Partner with Account, Research, Strategy, and Technology teams to identify opportunities for growth and innovation.
  • Contribute directly to the design of websites, digital products, and eCommerce experiences when needed.
  • Create visually compelling, user-centered experiences that balance usability, brand expression, and business objectives.
  • Collaborate closely with developers to ensure clear handoffs, accurate implementation, and high-quality builds.
  • Evaluate emerging AI technologies and identify opportunities to improve design processes, team efficiency, and client outcomes.

Requirements

  • Bachelor's degree or equivalent professional experience.
  • 7–10 years of experience in UX, product design, digital experience design, eCommerce, or a related field.
  • 2–4 years of experience leading, mentoring, or managing designers and cross-functional teams.
  • Strong portfolio demonstrating strategic thinking, UX expertise, visual design excellence, and successful digital product delivery.
  • Advanced proficiency in Figma and modern design and prototyping tools.
  • Proficiency using AI-powered design and prototyping tools to support experience design, workflow optimization, and rapid concept testing.
  • Familiarity with AI-assisted design workflows, interactive prototyping, experience simulation, and design system acceleration.
  • Demonstrated ability to thoughtfully integrate AI into the design process while maintaining strong creative judgment, accessibility standards, and user-centered design principles.
  • Experience designing for enterprise CMS and commerce platforms such as Sitecore, Optimizely, Shopify, Adobe Experience Manager, or similar platforms.
  • Deep understanding of user-centered design methodologies, responsive design principles, and usability best practices.
  • Experience developing design systems, component libraries, and scalable digital experiences.
  • Ability to synthesize research, analytics, stakeholder input, and business requirements into actionable design direction.
  • Strong communication, facilitation, presentation, and storytelling skills.
  • Experience collaborating closely with development teams and managing design-to-development handoffs.
  • Working knowledge of HTML, CSS, and modern front-end development concepts.
  • Experience designing accessible digital experiences and applying WCAG guidelines.
  • Strong critical thinking, problem-solving, and decision-making abilities.
  • Experience in an agency, consultancy, or digital product environment preferred.

Benefits

  • Generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
  • Top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
  • Regular training and professional development to move careers forward.
  • Support a healthy work/life balance.
  • Celebrate and champion diversity, equity, and inclusion.

Job title

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

AEMSitecore

Location requirements

HybridMontrealCanada

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