Key Account Manager

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About the role

  • Key Account Manager managing strategic gaming accounts for Virtuos, a global video game developer and art-production company. Driving partner relationships, project delivery, Salesforce tracking, and North American business development.

Responsibilities

  • Act as both a partner advocate within Virtuos and a Virtuos advocate within key partners
  • Maintain industry knowledge on key partners’ past, current, and future titles and proactively suggest options for expanding efficiency, content, or reach
  • Facilitate regular, timely, and thorough communication with partners to maintain strong business relationships and identify projected production needs
  • Engage with partners and liaise with internal Virtuos teams to facilitate production needs
  • Assist Virtuos teams in managing project development and planning
  • Collaborate with Producers and Art Directors to meet partner/studio requests
  • Set and manage partner expectations
  • Communicate project plans with partners and provide feedback to Virtuos teams
  • Facilitate calls and meetings between partners and Virtuos teams in China, Vietnam, Ireland, and France
  • Manage and monitor contracts, agreements, and invoices
  • Manage partner feedback during and after projects as part of Virtuos internal improvement processes
  • Maintain and grow trusted, long-standing relationships with key partners
  • Travel for partner visits and occasional trips to Virtuos’s worldwide studios
  • Assist the Key Account Director with business development initiatives and strategies in North America
  • Identify new opportunities within key accounts, gather data, and prepare reports
  • Manage Salesforce and account tracking
  • Represent Virtuos at key industry events
  • Facilitate onboarding of partner projects and the due diligence process
  • Potentially coach and develop others through expanded people-management responsibilities

Requirements

  • Bachelor's degree or equivalent experience
  • 3 - 4 years' similar industry-related business development experience
  • Ability to work with direct and external partners
  • Strong communication and interpersonal skills
  • Proven knowledge and execution of successful development strategies
  • Focused and goal-oriented
  • English (both written and spoken) proficiency
  • Fluency bilingual (French and other languages an asset)
  • Willing to travel for work
  • Passion for making and playing games

Benefits

  • Competitive medical, dental, and vision coverage
  • 401(k) with company match and immediate vesting
  • Generous paid vacation and sick leave
  • Paid parental leave from day one
  • Flexible work arrangements
  • Ongoing learning and development opportunities
  • Employee Assistance Program (EAP)
  • Opportunity to collaborate with world-class talent behind some of the industry’s most recognized games
  • Chance to contribute to projects with leading publishers such as 2K, Sony, Square Enix, Activision, Microsoft and etc.
  • A people-first, collaborative culture
  • Competitive compensation and benefits (Medical, Dental, Vison & RRSP match with tax free investment)
  • Career and international mobility opportunities with Virtuos Internal Mobility Program

Job type

Full Time

Experience level

Mid levelSenior

Salary

$170,000 - $200,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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