Key Account Manager managing strategic gaming accounts for Virtuos, a global video game developer and art-production company. Driving partner relationships, project delivery, Salesforce tracking, and North American business development.
Responsibilities
Act as both a partner advocate within Virtuos and a Virtuos advocate within key partners
Maintain industry knowledge on key partners’ past, current, and future titles and proactively suggest options for expanding efficiency, content, or reach
Facilitate regular, timely, and thorough communication with partners to maintain strong business relationships and identify projected production needs
Engage with partners and liaise with internal Virtuos teams to facilitate production needs
Assist Virtuos teams in managing project development and planning
Collaborate with Producers and Art Directors to meet partner/studio requests
Set and manage partner expectations
Communicate project plans with partners and provide feedback to Virtuos teams
Facilitate calls and meetings between partners and Virtuos teams in China, Vietnam, Ireland, and France
Manage and monitor contracts, agreements, and invoices
Manage partner feedback during and after projects as part of Virtuos internal improvement processes
Maintain and grow trusted, long-standing relationships with key partners
Travel for partner visits and occasional trips to Virtuos’s worldwide studios
Assist the Key Account Director with business development initiatives and strategies in North America
Identify new opportunities within key accounts, gather data, and prepare reports
Manage Salesforce and account tracking
Represent Virtuos at key industry events
Facilitate onboarding of partner projects and the due diligence process
Potentially coach and develop others through expanded people-management responsibilities
Requirements
Bachelor's degree or equivalent experience
3 - 4 years' similar industry-related business development experience
Ability to work with direct and external partners
Strong communication and interpersonal skills
Proven knowledge and execution of successful development strategies
Focused and goal-oriented
English (both written and spoken) proficiency
Fluency bilingual (French and other languages an asset)
Willing to travel for work
Passion for making and playing games
Benefits
Competitive medical, dental, and vision coverage
401(k) with company match and immediate vesting
Generous paid vacation and sick leave
Paid parental leave from day one
Flexible work arrangements
Ongoing learning and development opportunities
Employee Assistance Program (EAP)
Opportunity to collaborate with world-class talent behind some of the industry’s most recognized games
Chance to contribute to projects with leading publishers such as 2K, Sony, Square Enix, Activision, Microsoft and etc.
A people-first, collaborative culture
Competitive compensation and benefits (Medical, Dental, Vison & RRSP match with tax free investment)
Career and international mobility opportunities with Virtuos Internal Mobility Program
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