LP
Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager/Producer responsible for managing various digital and social content projects. Overseeing project timelines, budgets, and resource allocation in a hybrid work environment.
Responsibilities
- Taking ownership of projects and see them through to completion
- Managing work across various channels, including social and editorial content, influencer work, events, video etc.
- Creating timelines, booking and managing resources and ensuring that agency resources are used efficiently
- Scoping jobs and writing statements of work
- Managing budgets and reconciling each phase of the job
- Ensuring all work is signed off at the right stages, by the right people; both internal sign-off, and client approvals
- Ensure that all project team members also complete their timesheets in a timely fashion, ensuring accurate project actuals
- Track account health. This includes monitoring project progress, burn rate, budget management, third party and freelance team management and developing plans to course correct the team as needed.
Requirements
- Bachelor's degree in marketing, advertising, communications, or a related field.
- 3+ years of experience in project management or a related field, with a focus on operations, team management and project planning.
- Experience with a wide variety of marketing and content deliverable types
- Familiar with agency turn-around times and ways of working, good understanding of the dynamics of agency processes, and enjoy the pace and challenges this brings
- Proactive and good at foreseeing problems, with the ability to mitigate issues as soon as they are identified, propose creative solutions, and know when to escalate issues
- Detail oriented and takes responsibility for fulfilling all components of the project/retainer deliverables
- Confident and positive with a ‘can-do’ attitude
- Extremely strong communication skills, both written and verbal
- Organized with good attention to detail
- Strong understanding and experience in managing project financials
- Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of Asana and other PM and A.I. tools and functions. Added plus: Knowledge of Workbook
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LP
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