Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Instructional Designer analyzing learning needs and leveraging AI tools for training module development. Collaborating with SMEs to create interactive e-learnings at World Education Services.
Responsibilities
- Conduct learning-needs analyses to identify skill gaps and performance goals
- Define clear, measurable learning objectives and recommend evidence-based delivery methods (e-learning, blended, microlearning, etc.)
- Apply the ADDIE model to structure all stages of design and ensure alignment with business priorities
- Collaborate with SMEs and convert existing materials (e.g. PowerPoints, job aids, process documentation, videos) into interactive e-learnings using Articulate and other software to tight deadlines
- Create training modules, templates, and assessments aligned with Bloom’s Taxonomy, adult learning and accessibility standards
- Use AI-assisted tools to streamline scripting, storyboarding, visual design, and content development across projects
- Design formative and summative assessments to support learning and measure training effectiveness
- Apply the Kirkpatrick model as part of a continuous improvement process
- Integrate AI and automation to streamline content creation, review, and deployment
- Recommend up-to-date learning techniques and technologies to enhance learner engagement
- Leverage UKGPro LMS to ensure seamless learner experience and reporting accuracy
- Partner with subject matter experts and stakeholders to produce training content that is accurate, engaging, and results-oriented
- Manage multiple concurrent projects with fast turnaround times while maintaining quality and consistency
- Provide guidance on learning strategy, technology use, and design best practice across the organization
Requirements
- Bachelor’s degree in Instructional Design or related field, or equivalent qualifications and experience
- 3–5 years’ experience in instructional design and digital learning development
- Portfolio of training developed with Articulate and other supporting software
- Proven application of ADDIE, Kirkpatrick, and Bloom’s Taxonomy
- Extensive experience of AI-assisted tools for efficiency and innovation in instructional design
- Strong project management and communication skills with the ability to meet tight deadlines
Benefits
- Flexible work arrangements
- Professional development opportunities
- Wellness programs
- Paid time off
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