Product Manager for Guest Support at lululemon in Vancouver. Requires 3-5+ years PM experience with customer service/CRM technologies and Agile Scrum environments.
Responsibilities
Product Manager – Guest Support role at lululemon focused on building guest-first experiences. The position involves working with customer service/CRM technologies, workforce management, forecasting & analytics, and Contact Centre as a Service solutions.
Requirements
Have 3–5+ years of product management experience, with an emphasis on customer service or workforce management applications. Have experience with customer service / CRM technologies, workforce management, forecasting & analytics, and Contact Centre as a Service. Thrive in cross-functional, Agile Scrum environments. Experience with Salesforce Commerce Cloud. Care deeply about building guest-first experiences.
Principal Product Manager owning strategy for Schema App’s enterprise semantic data and AI search SaaS platform. Leading platform decisions, customer discovery, GTM outcomes, and PM coaching.
Product Manager shaping Clio’s fintech payments products for legal professionals. Developing roadmaps, prioritizing investments, and using customer and market data to drive growth.
Senior Product Manager owning education technology product decisions at Minerva. Translating learner, partner, and business needs into measurable software improvements.
Principal Product Manager leading strategy, discovery, and delivery for Redcan’s agentic AI enterprise products. Driving validated customer outcomes across multiple SaaS initiatives.
Senior Product Manager owning API - first admin workflows for 1Password’s enterprise password manager. Shaping dashboards, recovery, notifications, and agentic capabilities for organizations at scale.
Principal Product Manager driving F5’s cybersecurity customer experience AI strategy. Re - architecting customer operations through agentic workflows, governance, automation, and measurable enterprise outcomes.
Lead Product Manager shaping AI - enabled appointment, queue, and video banking software for financial institutions. Driving product strategy, roadmaps, customer value, and responsible AI innovation.
Principal Product Manager owning pricing, monetization, and ROI for Inspiren’s AI - powered Assisted Living and Memory Care technology. Partnering across ML, hardware, software, and finance.
Senior Product Manager leading acquisition and activation growth at KOHO, a Canadian fintech. Owning experiments, KPIs, product - led loops, and cross - functional growth delivery.