Senior Project Manager for Agentic AI initiatives in financial services. Leads AI project delivery, LLM implementation, and cross-functional alignment with PMP certification required.
Responsibilities
Lead end-to-end delivery of Agentic AI projects aligned with business goals. Develop and execute practical roadmaps translating AI strategies into actionable plans. Establish and monitor success metrics such as adoption rates, containment accuracy, and cost savings. Manage project baselines for scope, schedule, and budget with disciplined reporting. Oversee implementation of large language model (LLM) solutions including prompt engineering, fine-tuning, and lifecycle management. Coordinate model updates, retraining, and hallucination mitigation strategies. Design human-in-the-loop escalation processes. Challenge architectural and vendor suggestions using data-driven insights. Collaborate with architects and AI SMEs to validate solution scalability and viability. Promote responsible AI practices through risk management and operational governance. Facilitate alignment among Business, Technology, and EPMO teams to ensure delivery stability. Translate technical challenges into business impact and foster decision-making. Report on project status tailored to technical teams, senior management, and executive leadership. Drive operational efficiency, identifying redundancies and streamlining workflows. Measure and optimize AI's impact on agent productivity and operational costs.
Requirements
PMP certification (required). Proficiency in MS Project, Jira, Confluence. Strong hybrid project management experience (Waterfall + Agile/Scrum/Kanban). Capable of leveraging Agile ceremonies for effective delivery. Hands-on experience leading generative AI solutions, particularly with Salesforce Agentic AI or Google Gemini. Deep understanding of LLM lifecycle, prompt engineering, fine-tuning, and hallucination mitigation. Ability to articulate AI value and technical concepts clearly to diverse audiences. Proven track record of managing complex IT projects with cross-functional stakeholders. Strong risk management and problem-solving skills. Excellent communication with the ability to deliver succinct, audience-specific updates.
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