Senior IT/Telecom Manager leading engineering teams and strategic technology initiatives for CBC/Radio - Canada, Canada’s public broadcaster. Managing infrastructure, projects, procurement and technical standards.
About the role
- Staff IT Engineer leading GitOps, DevOps, and AI-enabled endpoint operations. Securing and scaling device infrastructure for 1Password, a cybersecurity and password-management company.
Responsibilities
- Own the technical direction of Device Infrastructure Services and the tooling and standards supporting approximately 2,000 compliant, configured, and secure endpoints
- Define and execute the roadmap for transitioning from legacy device management to DevOps and AI-enabled operations
- Drive a DevOps operating model using config-as-code, version control, code review, and CI/CD pipelines instead of manual console changes
- Lead adoption of responsible agentic AI and establish guardrails for autonomous actions and human checkpoints
- Act as the final escalation point for high-severity endpoint incidents
- Diagnose machine-level issues on macOS and Windows hardware
- Partner with IT, Security, and product teams to build custom solutions and deliver initiatives
- Assess and pilot new tooling, including MDM migrations and patch management systems
- Lead build-versus-buy decisions
- Advise product teams on enterprise device deployment considerations
- Lead Customer Zero initiatives by piloting and stress-testing 1Password products against the internal fleet
- Establish a 12-month GitOps transition roadmap
- Build device health metrics and remediation standards
- Develop an AI-assisted operations strategy and automation milestones
- Support major operating-system vendor releases and ensure safe deployment across the organization
- Coach and develop the team
Requirements
- 7+ years of IT and enterprise endpoint management experience
- 2+ years at a senior or staff individual-contributor level
- Track record of building and managing endpoints with GitOps practices
- Broad knowledge of enterprise endpoint management
- Deep operating-system-level experience
- Practical experience using AI tools for IT operations
- Ability to define and drive technical roadmaps
- Strong scripting and infrastructure-as-code ability using Bash, Python, and Terraform at minimum
- Production-quality automation development and code review experience
- Deep knowledge of endpoint security fundamentals, including encryption, patch/vulnerability management, EDR, least-privilege enforcement, and compliance frameworks such as SOC 2 or ISO 27001
- Ability to lead through change, collaborate effectively, and mentor engineers
- Must already be legally authorized to work in the United States or Canada; no work authorization, relocation assistance, or sponsorship/transferring of a visa provided
Benefits
- Health benefits
- Dental benefits
- 401(k) (USA) / RRSP (Canada)
- Generous paid time off (PTO)
- Equity grant / RSU program for most employees
- Incentive programs, where applicable
- Maternity and parental leave top-up programs
- Retirement matching program
- Free 1Password account
- Paid volunteer days
- Peer-to-peer recognition through Bonusly
- Remote-first work environment
- Travel for in-person engagement, including offsites, team meetings, and customer/industry events
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
IT Specialist supporting Mac devices, onboarding, inventory, and internal IT operations. Helping Jane’s clinic - management SaaS team streamline support and serve thousands of healthcare businesses.
Enterprise Architect shaping software and platform architecture for CBC/Radio - Canada’s public broadcasting technology. Driving enterprise architecture governance, modernization and business alignment across hybrid work locations.
Remote Help Desk Analyst supporting Government of Alberta applications and stakeholders. Troubleshooting tickets, user accounts, data discrepancies, defects, and application issues.
IT and Identity Manager owning Okta, SaaS, endpoint, and automation operations for Benepass, a customizable employee - benefits fintech platform. Setting IT direction and scalable service processes.
Senior Help Desk Analyst providing application support for Alberta Education and Advanced Education online systems. Troubleshooting public users’ issues, managing tickets, testing fixes, and coordinating resolutions.
IT Support Agent supporting users, devices, networks, and software at Coperion. Maintaining IT operations for a global industrial process technology company.
Enterprise Architect designing cloud, AI, network virtualization, and managed - service solutions for HPE strategic accounts. Shaping customer value propositions, architectures, and sales opportunities.
Enterprise Architect designing cloud, AI, edge, and managed - service solutions for HPE strategic accounts. Driving value propositions, technical strategy, pipeline growth, and customer transformation.
EC
Enterprise Architect guiding EDC’s digital strategies, roadmaps, governance, and target architectures. Shaping technology transformation that helps Canadian businesses succeed globally.