E-commerce virtual assistant maintaining product content, catalogs, images, and pricing for a global lighting products company. Supporting website accuracy, spreadsheets, and cross-functional operations remotely.
Responsibilities
Create, edit, and maintain product descriptions and specifications
Format and organize product information for websites and marketplace listings
Retrieve, verify, and enter product information into company systems
Update pricing, inventory status, promotional information, and other catalog data
Edit and maintain customer product submission spreadsheets
Follow up on missing product weights, dimensions, specifications, and other required information
Proofread product content for accuracy and consistency
Request and coordinate product photography and digital assets
Work with the Graphics Department to obtain completed product images
Upload and organize product images, videos, and supporting digital assets
Ensure the correct assets are associated with corresponding products
Monitor company and vendor websites for accurate product information
Perform routine website and catalog audits
Identify broken links, outdated information, missing content, and other issues
Assist with maintaining an accurate, organized, and visually consistent online catalog
Coordinate with Sales, Marketing, Product Management, and Graphics to gather required product information
Maintain organized spreadsheets, files, and product records
Assist with sales-related and departmental projects
Provide additional administrative support as assigned
Assist with basic company social media monitoring and posting as needed
Requirements
Previous e-commerce, product catalog, product data, sales support, or related experience strongly preferred
Strong Microsoft Excel skills required
Experience with Acumatica is preferred but not required
Experience working with customer portals, particularly for managing and updating product or content information, preferred
Experience entering and maintaining detailed product information preferred
Strong written English and proofreading ability required
Excellent data-entry accuracy and attention to detail
Experience with e-commerce platforms or catalog management systems preferred
Manufacturing, wholesale, retail, lighting, or consumer product experience is a plus
Digital asset or product image management experience preferred
Ability to quickly learn and navigate new software, systems, and customer portals
Strong organizational and time-management skills with the ability to handle multiple tasks efficiently
Microsoft Office knowledge
E-Commerce Platforms knowledge
Product / Catalog Management Systems knowledge
Website CMS Platforms knowledge
Digital Asset Management Tools knowledge
Social Media Platforms knowledge
Availability for 40 hours per week, Monday through Friday, 9 AM–5 PM CST
English language proficiency; Level A–C accent preference
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