Data Analyst at Xapo Bank enabling analytics for financial decision - making and developing data products. Collaborating with teams to support financial operations and overall data strategy.
About the role
- Senior Data Analyst enabling data-driven decision making in AI customer service company, Ada. Collaborating with cross-functional teams and delivering actionable insights through clean, business-ready data.
Responsibilities
- Define and maintain analytics-ready datasets and metrics that reflect business processes and support effective analysis and reporting
- Enable self-serve analytics by improving data clarity, accessibility, and documentation
- Ensure data quality by validating data, identifying inconsistencies, and partnering with engineering teams to maintain high data integrity
- Define, document, and maintain core business metrics and definitions to ensure consistent and trusted reporting
- Partner closely with Product and cross-functional teams to ensure end-user data is accurate, well-defined, and fit for analysis
- Support Product and GTM teams with actionable insights through thoughtful analysis and high-quality dashboards
Requirements
- Minimum 4 years of experience in data analytics, business intelligence, or related analytical roles
- Strong proficiency in SQL and Python, with hands-on experience writing and optimizing complex analytical queries in modern cloud data warehouses.
- Experience with data modeling and analytics engineering practices (e.g., dbt), and version-controlled analytics development using Git and CI/CD
- Experience building analytics in BI platforms (Omni, Looker, Metabase, Tableau etc…)
- Experience partnering with cross-functional stakeholders to understand business questions and translate them into analytical requirements
- Strong understanding of data modeling concepts and metric definition to ensure consistent and trusted reporting
- Excellent analytical and problem-solving skills, with a keen ability to troubleshoot and resolve data-related issues
- Effective written and verbal communication and strong attention to detail
- Previous work experience for a SaaS company is considered an asset.
- Adept at leveraging AI to enhance productivity.
Benefits
- Unlimited Vacation: Recharge when you need to.
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
- Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
- Employee & Family Assistance Plan: Resources to support you and your loved ones.
- Flexible Work Schedule: Balance your work and personal life.
- Remote-First, In-Person Friendly: Options to work from home or at our local hub.
- Learning & Development Budget: Invest in your long-term growth goals and skills.
- Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
- Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
- Hands-On with LLMs: Enhance your expertise in leveraging large language models.
- A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
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