Instructional Design Specialist at Mitratech designing high - quality learning solutions. Collaborating with SMEs to deliver engaging content and measurable outcomes in a global context.
About the role
- Bilingual Instructional Designer developing engaging learning solutions in English and French for Allstate Canada. Partnering with stakeholders to conduct needs analyses and design impactful learning experiences.
Responsibilities
- Partner with Business Stakeholders, Project Teams, and SMEs across the organization to conduct learning and performance needs analysis, define learning objectives, and recommend appropriate learning solutions.
- Lead instructional design projects from intake and analysis through design, development, evaluation, and handover, ensuring solutions are practical, scalable, and aligned to business needs.
- Recommend the most appropriate learning strategy and delivery methods (e.g., instructor‑led, virtual, eLearning, blended, job aids, performance support) based on target audience, context, and objectives.
- Plan, design, and develop high‑quality learning solutions that support both business and professional development needs in English and French.
- Apply instructional design and adult learning methodologies (e.g., ADDIE, SAM, Bloom’s Taxonomy) to create engaging, learner‑centred experiences.
- Design learning assessments and evaluation approaches to measure learning effectiveness and support continuous improvement.
- Communicate project status, risks, dependencies, and timelines to support effective coordination of resources, capacity planning, and delivery milestones.
- Contribute to the continuous improvement of L&D practices by sharing lessons learned, templates, and best practices.
Requirements
- Proven experience designing and developing learning solutions using tools such as Articulate, Camtasia, Vyond, or other authoring tools.
- Demonstrated knowledge and experience in applying instructional design methodologies, adult learning principles, and learning project management practices.
- Bilingualism in English and French (oral and written) is required.
- Demonstrated ability to manage learning projects end‑to‑end, including stakeholder consultation and multiple concurrent initiatives.
- Experience designing and developing technical or complex learning content.
- Experience using digital adoption or in‑application learning tools (e.g., Whatfix or similar) to embed guidance, job aids, and performance support directly within business systems.
- Ability to quickly learn new subject matter and work effectively with SMEs.
Benefits
- Flexible Work Arrangements.
- Employee discounts (15% on auto and property insurance, plus many other products and services).
- Good Office program (receive up to $400 back after purchasing office equipment).
- Student Loan Payment Matching Program for Government Student loans.
- Comprehensive Retirement Savings Program with employer matched contributions.
- Annual Wellness allowance to support employees with improving health and wellbeing.
- Personal days.
- Tuition Reimbursement.
- Working within the community and giving back
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