Senior Learning Experience Designer creating blended learning solutions for credit adjudication in financial institutions. Collaborating with partners across Canadian Personal Banking to enhance credit strategies.
About the role
- Bilingual Training Specialist facilitating engaging training for Indigenous community programs. Supporting the implementation of the First Nations Child and Family Services and Jordan’s Principle Settlement Claims Helper Program.
Responsibilities
- Facilitate engaging, culturally safe virtual training sessions for national teams, using interactive methods that support diverse learning styles
- Deliver live and recorded sessions, lead discussions and group activities, and provide coaching to support knowledge retention and program success
- Design and develop visually engaging, accessible training materials, including multimedia content, instructional videos, and interactive components
- Ensure all materials align with branding standards and integrate culturally safe, trauma-informed best practices
- Manage and maintain training content within the Learning Management System (LMS), conduct quality assurance reviews, and provide technical support to learners
- Track participation and progress, gather feedback, and contribute to continuous improvement of training programs
Requirements
- 2-5 years of experience in training facilitation, adult education, corporate training, or program delivery
- Fluency in French and English (written and spoken)
- A post-secondary diploma in education, communications, training and development, or a related field
- Experience with virtual platforms (e.g., Zoom, Microsoft Teams, WebEx), e-learning tools (e.g., LMS, Articulate, multimedia software), and file management systems (e.g., SharePoint)
- Strong written communication skills and the ability to create clear, accessible instructional content
- Cultural humility and a commitment to reconciliation and working with Indigenous communities
Benefits
- Rewarding benefits package
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