Bilingual Training Specialist facilitating engaging training for Indigenous community programs. Supporting the implementation of the First Nations Child and Family Services and Jordan’s Principle Settlement Claims Helper Program.
Responsibilities
Facilitate engaging, culturally safe virtual training sessions for national teams, using interactive methods that support diverse learning styles
Deliver live and recorded sessions, lead discussions and group activities, and provide coaching to support knowledge retention and program success
Design and develop visually engaging, accessible training materials, including multimedia content, instructional videos, and interactive components
Ensure all materials align with branding standards and integrate culturally safe, trauma-informed best practices
Manage and maintain training content within the Learning Management System (LMS), conduct quality assurance reviews, and provide technical support to learners
Track participation and progress, gather feedback, and contribute to continuous improvement of training programs
Requirements
2-5 years of experience in training facilitation, adult education, corporate training, or program delivery
Fluency in French and English (written and spoken)
A post-secondary diploma in education, communications, training and development, or a related field
Experience with virtual platforms (e.g., Zoom, Microsoft Teams, WebEx), e-learning tools (e.g., LMS, Articulate, multimedia software), and file management systems (e.g., SharePoint)
Strong written communication skills and the ability to create clear, accessible instructional content
Cultural humility and a commitment to reconciliation and working with Indigenous communities
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