Learning specialist designing digital and live employee development experiences for The Dufresne Group, a Canadian home furnishings retailer. Managing LMS content, learning analytics, facilitation, and capability - building initiatives.
About the role
- People Ops Manager managing systems and knowledge across the People department at Jobber. Ensuring tools and documentation support the team effectively as the business scales.
Responsibilities
- Own the day-to-day administration of all People team systems, including Ashby, RefNow, Hibob, Willo, Metaview, Gem, Risotto
- Manage system configurations, permissions, integrations, and workflows
- Act as the primary point of contact for system questions, troubleshooting, and optimization
- Own vendor relationships, including coordination, issue resolution, and ongoing improvements
- Identify friction points and recommend practical system or process improvements
- Partner with People Ops and IT on updates, rollouts, and enhancements
- Create, update, and maintain playbooks and how we work documentation
- Ensure documentation stays current as systems and processes evolve
- Support onboarding by enabling new People team members with clear, accessible resources
- Build and maintain training materials, FAQs, and usage guidelines for internal AI ticketing system
Requirements
- Experience in People Operations, Talent Operations, or a systems-focused role
- Hands-on experience with ATSs and People systems
- Strong documentation and knowledge management skills
- Comfort training and enabling others on tools and processes
- Experience with data visualization tools
- Expert-level Excel skills
- Curiosity and comfort working with AI-enabled tools and workflows
Benefits
- equity rewards
- annual stipends for health and wellness
- retirement savings matching
- extended health package with fully paid premiums for body and mind
- dedicated talent development program including career coaching and opportunities for career development
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Learning specialist designing digital and in - person development experiences for The Dufresne Group, a Canadian home furnishings retailer. Managing LMS content, facilitation, evaluation, and learning analytics.
Government of Alberta facilitator delivering trauma - informed caregiver training for children and youth in care. Developing curricula, assessing caregiver competencies, and partnering with Indigenous communities and child intervention stakeholders.
Instructional designer supporting University of Alberta instructors with AI - informed teaching, assessment, and course design. Developing professional learning, accessible resources, and evidence - informed programming through CTL collaboration.
Instructional Designer creating ILT, e - learning, and performance - support materials for PLATO, Canada’s Indigenous - owned technology services company. Supporting public - sector transformation and user adoption.
Instructional Designer creating customer learning programs for Pigment’s AI - powered business planning platform. Developing e - learning, video, and interactive courses that drive customer adoption.
Operations Change Analyst coordinating engineering, manufacturing, supplier, and service changes for Invinity’s vanadium flow batteries. Maintaining ERP data, BOMs, validation evidence, documentation, and implementation reporting.
Learning & Development Consultant inspiring individuals and guiding them towards personal and professional success. Leveraging tools to teach leadership skills and designing customized strategies for well - being.
Manager, Learning and Development designing innovative lawyer development programs for a leading Canadian law firm. Collaboration with firm leaders and enhancing curriculum within a hybrid work environment.
Remote opportunity for experienced educators in personal development sector. Connecting with individuals seeking personal growth through online programs and live virtual events.