Senior Learning Experience Designer creating blended learning solutions for credit adjudication in financial institutions. Collaborating with partners across Canadian Personal Banking to enhance credit strategies.
About the role
- Instructional Design Specialist at Mitratech designing high-quality learning solutions. Collaborating with SMEs to deliver engaging content and measurable outcomes in a global context.
Responsibilities
- Build high-quality eLearning in tools like Articulate Storyline/Rise or Adobe Captivate; produce supporting materials (job aids, facilitator guides, microlearning, assessments).
- Partner with facilitators to deliver or ready programs for ILT/VILT; conduct pilots and incorporate feedback.
- Incorporate multimedia elements and develop assessments to reinforce learning.
- Lead design sprints and review cycles with SMEs and business leaders; manage scope, timelines, and dependencies.
- Communicate proactively, set expectations clearly, and navigate trade-offs to deliver on time and on quality.
- Uphold brand, style, and accessibility guidelines across all learning assets.
- Provide guidance on learning strategy and ensure alignment with business goals.
- Define success metrics and evaluation plans; track completion, knowledge gain, behavior change, and business impact.
- Manage course setup, updates, and reporting within the LMS.
- Recommend improvements to enhance learner experience.
- Test courses for functionality and usability.
- Stay current on e‑learning tools and trends.
- Contribute new learning materials as needs evolve.
- Maintain version control, documentation, and design standards.
Requirements
- 3–5 years in instructional design, learning experience design (LxD), or related field.
- Proven experience building eLearning, blended, and VILT/ILT solutions end-to-end.
- Experience with LMS administration; writing or content development is a plus.
- Proficiency with authoring tools (e.g., Articulate 360—Storyline/Rise; Captivate), video/audio tools (e.g., Camtasia), and collaboration suites (M365).
- Proficiency with multimedia tools (Illustrator, Photoshop, video editing).
- Strong writing, storytelling, and information design skills; ability to translate SME content into engaging, inclusive learning.
- Strong Microsoft Office and Google Workspace skills; HTML/CSS is a bonus.
- Ability to design visuals and infographics.
Benefits
- Mitratech is an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national or ethnic origin, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, or veteran status.
- Mitratech will work with applicants requesting accommodation at any stage of the hiring process.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Skills Training Manager at Momentum overseeing recruitment and training outcomes for community economic development programs. Collaborating with teams to ensure program quality and stakeholder engagement.
Senior Consultant for Learning & Development specializing in program facilitation and consulting. Join Intact to shape the future of corporate learning and enhance employee experiences
Senior Consultant responsible for designing learning solutions in talent development at PPI Management. Collaborating with business leaders to drive advisor engagement and growth initiatives.
L&D Senior Consultant at Allstate supporting leadership and employee development through engaging learning experiences. Focus on equipping individuals to drive business outcomes in a hybrid work environment.
Manager orchestrating workforce development and retention at GFL Environmental. Spearheading onboarding, retention, and talent strategies to enhance employee engagement and satisfaction.
OCM Lead delivering high quality solutions to clients at Argano's Organizational Change Management practice. Collaborating across teams to enhance client experience and support transformation initiatives.
Designing learning plans and onboarding programs for TELUS Health's customer success team. Collaborating with cross - functional leaders to enhance employee performance and development.
Learning Specialist responsible for creating learning and development programs for Best Buy employees. Collaborating with teams to ensure training content aligns with strategic priorities while working remotely.
Training Specialist developing impactful training programs for resellers, customers, and employees at Geotab. Identifying training needs and delivering curriculum for Geotab’s product suite.