Conseiller en évaluation d’entreprises chez MNP, cabinet canadien de comptabilité, fiscalité et services - conseils. Analyse financière des fusions, acquisitions et évaluations pour guider les décisions stratégiques des clients.
About the role
- Remote bilingual travel concierge creating exceptional trips and concierge experiences for American Express Premium Card Members. Handling customer support across chat, email, and voice.
Responsibilities
- Help Premium Card Members create unforgettable trips and concierge experiences
- Deliver innovative and extraordinary travel and concierge experiences
- Surpass client expectations and provide exceptional customer service
- Handle daily responsibilities across chat, email, and voice communication channels
- Use travel tools and Sabre GDS booking tools
Requirements
- Good knowledge of travel and world geography
- Experience exploring the world, studying in the industry, or selling domestic and international travel
- Ability to build long-lasting customer relationships
- Strong spoken and written communication skills
- Resilience and composure under pressure and changing circumstances
- Strong time management and multitasking skills
- Sales experience and consultative skills to recommend and cross-sell relevant products and services
- Computer skills and ability to use several travel tools
- Flexibility to work shifts, including nights and weekends
- Ability to speak and write fluent French
- TICO and OPC certification required; certification fees will be covered if not already certified
- Employment eligibility to work with American Express; no visa sponsorship available
- Successful completion of a background verification check
Benefits
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- TICO and OPC certification fees covered if needed
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