About the role

Program Operations Coordinator at Apparel Impact Institute providing operational support for sustainability initiatives. Focused on monitoring, reporting, and process automation for impactful programs.

Responsibilities

Provide administrative and operational support for monitoring and reporting program activities.
Assist in maintaining data collection procedures and driving process automation to help the team meet internal and external stakeholder requirements.
Assist the Manager in tracking program metrics, milestones, and performance across designated regions.
Support the maintenance of data collection, analysis, and reporting procedures.
Execute automated workflows and processes to improve efficiency and reduce manual work.
Help prepare program result summaries to demonstrate impact to stakeholders.
Support the maintenance and improvement of program management tools and deliverables.
Assist in standardizing program deployment conditions across experts and regions.
Manage document and version control, including shared folders, training manuals, and the Program Management handbook.
Coordinate onboarding logistics and routine communication with external Experts.
Track Expert invoices and maintain up-to-date cohort structures.
Draft and organize agreements, including Statements of Work (SoWs).
Serve as a key user and troubleshooter for Aii’s Made2Flow platform, supporting daily engagement with Brands, Facilities, and Experts.
Support global program management across assessment, action plan creation and tracking/monitoring programs.
Support ad hoc tasks and needs related to project implementation and operations.

Bachelor's / Master’s Degree; preferably in project management, environmental science or similar fields.
Strong experience with Excel (analytics & modeling), PowerBI and other database/software management tools.
Demonstrated ability to interact with stakeholders to obtain pertinent information for informed decision making by asking critical questions.
Experience working remotely in global teams.
Light to moderate travel for meetings.
Interest in major global sustainability topics and desire to drive the environmental impact.
Strong, organized and highly detailed project management skills.
Demonstrated self-motivation, responsibility, maturity, patience, and curiosity.
Fluent English - oral and written skills; other language skills are a plus (priority will be given to Vietnamese, Italian and Turkish fluency).

Competitive salary, plus annual bonus and standard benefits, depending on the country where the candidate lives.
Flexible work arrangements