About the role

Bilingual Observability Consultant at Arctiq, guiding client engagements and delivering digital transformation solutions. Collaborating with partners and mentoring teams for advanced observability strategies.

Responsibilities

Guide end-to-end client involvement, covering opportunity identification, proposal processes, architecture and design, and project delivery.
Follow industry standards, delivering top-tier solutions to our valued customers.
Monitor client’s critical application performance and availability.
Summarize and review performance trends in operations status meetings.
Assist client staff in the troubleshooting and root-cause diagnosis of performance issues.
Develop innovative solutions, architectures, proof of concepts, demo/lab environments, and compelling business cases.
Showcase the benefits of digital transformation programs and the adoption of cutting-edge solutions.
Work closely with the Project Management Office (PMO) to provide visibility into project delivery scope, timelines, and expectations.
Ensure the delivery of high-quality projects on time and within budget.
Collaborate with Partner and Marketing teams to develop content, including sales collateral, blog posts, podcasts, and live workshops.
Present at company and partner events, contributing to thought leadership in the industry.
Provide mentorship and coaching to junior team members, fostering professional development.
Actively participate in professional associations, industry events, and community engagements, contributing intellectual property (IP) development.
Keep abreast of industry trends and technology developments by maintaining partner certifications and actively participating in technology events.

Over 3 years of experience deploying, configuring, and optimizing observability platforms such as Dynatrace, Datadog, AppDynamics, New Relic, Splunk, and Elastic Stack.
Strong understanding of distributed tracing, log aggregation, and metrics monitoring in microservices architectures.
Over 2 years of experience with IAC, automation and configuration management solutions, utilizing tools like Ansible, Terraform, Octopus Deploy, AWS Config, and Azure Automation & Control.
Expertise in defining SLOs, SLIs, and error budgets to align performance with business goals.
Experience in Site Reliability Engineering/Systems Engineering/DevOps role is required.
Experience integrating Observability with cloud platforms (AWS, Azure, GCP) to monitor cloud-native infrastructure and services.
Familiar with Dynatrace Security Monitoring to identify vulnerabilities and ensure compliance with industry standards.
Demonstrated and applied experience in establishing and delivering complex projects, showcasing a track record of successful implementations.
Skilled at coding and scripting languages, including but not limited to Python, Ruby, Perl, Bash, and Typescript.

Equal opportunity employer.
Accommodations available throughout the interview process.
Inclusive work environment welcoming members of all backgrounds and perspectives.