About the role

Service Technician applying technical knowledge to troubleshoot and maintain Arjo equipment in healthcare facilities. Empowering movement for people with mobility challenges through quality service.

Responsibilities

Scheduling and providing preventative maintenance and repair services at healthcare facilities.
Effectively promoting and sell Arjo service agreements and products.
Supervising equipment installation and/or performing uncrate and assembly services
Instructing customer’s personnel in the operation and proper use of the equipment.
Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
Maintaining an organized parts inventory in a clean Company vehicle.
Performing other related duties as assigned.

Undergraduate degree in a technical field or equivalent experience.
A minimum of three (3) years of field based electromechanical repair and maintenance experience
A minimum of three (3) years of face to face technical customer service experience
A minimum of three (3) years of sales and/or promotion of service products experience
Good verbal and written communication skills.
Ability to recommend/promote/sell products and services based on observed client needs.
Strong diagnostic, troubleshooting and technical repair skills.
Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

Full Benefit Coverage – medical, dental, vision, life insurance
Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
Education Assistance Program
December 24 and your birthday as extra paid days off
Statutory Holiday Substitution Program
Volunteer Time Off Program – paid time off to volunteer
Participation in social and wellness events
Base pay and variable compensation.