Field Service Technician responsible for mechanical and electrical aspects of surface mining equipment. Engage in troubleshooting, repairs, and safety compliance adhering to industry standards.
About the role
- Service Technician applying technical knowledge to troubleshoot and maintain Arjo equipment in healthcare facilities. Empowering movement for people with mobility challenges through quality service.
Responsibilities
- Scheduling and providing preventative maintenance and repair services at healthcare facilities.
- Effectively promoting and sell Arjo service agreements and products.
- Supervising equipment installation and/or performing uncrate and assembly services
- Instructing customer’s personnel in the operation and proper use of the equipment.
- Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
- Maintaining an organized parts inventory in a clean Company vehicle.
- Performing other related duties as assigned.
Requirements
- Undergraduate degree in a technical field or equivalent experience.
- A minimum of three (3) years of field based electromechanical repair and maintenance experience
- A minimum of three (3) years of face to face technical customer service experience
- A minimum of three (3) years of sales and/or promotion of service products experience
- Good verbal and written communication skills.
- Ability to recommend/promote/sell products and services based on observed client needs.
- Strong diagnostic, troubleshooting and technical repair skills.
- Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.
Benefits
- Full Benefit Coverage – medical, dental, vision, life insurance
- Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
- Education Assistance Program
- December 24 and your birthday as extra paid days off
- Statutory Holiday Substitution Program
- Volunteer Time Off Program – paid time off to volunteer
- Participation in social and wellness events
- Base pay and variable compensation.
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