Operational AI Automation Builder at Softchoice building scalable automations with Microsoft Power Platform. Collaborating with teams to enhance operational efficiencies and coach citizen developers.
About the role
- AI Automation Engineer building AI agents to transform operations and create revenue-generating products at Aspire Software. Responsible for product development from concept to launch.
Responsibilities
- Design and deploy AI agents that handle operational work across Aspire Software and its portfolio companies, including customer support tiers 1 and 2, SDR and sales outreach, onboarding automation, content and marketing workflows, and engineering maintenance
- Measure impact in hours of labor replaced or team output increased
- Work directly with portfolio company operators to identify the highest value automation opportunities
- Develop new AI-powered products such as vertical voice agents, AI copilots, workflow automation tools, and AI documentation systems tailored to Aspire’s vertical markets
- Own the product from prototype through launch, including reaching first paying customers
- Move fast from idea to MVP to production
- Run beta tests with real users, gather feedback, and improve continuously
- Collaborate cross-functionally with product, engineering, and go-to-market teams
Requirements
- Proven track record of building products, tools, projects, startups, or side projects that went live
- Strong working knowledge of AI and machine learning tools, large language models, and agent frameworks
- Ability to go from zero to functional prototype quickly
- Comfort with ambiguity. You will often be defining the problem as much as the solution
- Bias toward action over planning
- Nice to Have
- Experience building AI agents, voice agents, or workflow automation
- Background in vertical SaaS or B2B product development
- Familiarity with the security industry
- Previous startup or founder experience
- Experience working across multiple product lines or business units
- A bachelor's degree in Artificial Intelligence, Software Engineering, Computer Science, Robotics, Mechanical Engineering or a similar discipline
Benefits
- Health coverage
- Dedicated building budget for APIs, tools, and infrastructure
Job title
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