Project Coordinator for ASSA ABLOY's Global Solutions division in Canada. Facilitating Traka solution deployments and managing detailed project administration with customers.
Responsibilities
Responsible for project creation and detailed project administration within Traka Commercial Systems (Salesforce/ServiceMax/QuickBooks).
Facilitate project planning meetings and coordinate internal and external resources to achieve project goals on time and on budget.
Review technical specifications and blueprints for system hardware installations.
Act as the central point of receipt of all Project documentation such as completed Pre-Installation and Health & Safety forms, and to ensure that all of these documents are checked for detail and accuracy.
Responsible for logging any issues that arise during the Project lifecycle including sales quoting, operational shortfalls and resource restrictions.
Maintain correct and accurate cost accounting on projects.
Create and maintain Gantt charts for large deployment projects/programs using tools including Smartsheet.
Administer end of project closeout review calls with customers with a goal of achieving 100% satisfaction from the customer.
Create and maintain reports and dashboards within Salesforce CRM for management team.
Ensures all safety requirements and departmental accountability procedures are followed.
Convey a sense of professionalism, fairness, and concern for customers, labor and management.
Requirements
Exceptional communication skills
Exceptional planning and organizational skills
Exceptional customer service skills
Good time management skills
Experience with Salesforce or an equivalent CRM package
Experience with Project Management and collaboration tools such as Smartsheet, JIRA, Confluence, Trello
Advanced proficiency with MS Office products
Bilingual in English and French, REQUIRED
Ideally located in Eastern Canada
Benefits
Generous and competitive total rewards package.
Comprehensive and career-development resources to expand your skills and maximise your potential.
Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.
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