Payroll specialist managing timesheets, payouts, and pay disputes for Faber, a construction marketplace connecting companies with skilled workers. Supporting workers across Canada and the US.
About the role
- Payroll Manager leading compliant U.S., Puerto Rico, and Canadian payroll operations at Assurant, a global business services company. Optimizing vendors, systems, analytics, automation, and team performance.
Responsibilities
- Oversee and manage end-to-end payroll activities, including audits, reconciliations, year-end processes, garnishments, benefits, equity, and special payments
- Ensure compliance with IRS, CRA, Puerto Rico Hacienda, applicable state/provincial/local laws, internal audit, and SOX standards
- Lead the design, documentation, and testing of payroll controls and risk mitigation measures
- Maintain jurisdictional tax setup and adherence to legislative changes
- Safeguard sensitive payroll and employee data
- Lead and develop payroll specialists and analysts
- Provide coaching and technical expertise for North American payroll jurisdictions
- Support workforce planning, hiring, and capability building
- Deliver and maintain payroll dashboards and KPIs
- Use analytics to identify trends, reduce defects, and drive operational improvements
- Provide reporting for Finance, Total Rewards, and Accounting
- Communicate insights, risks, and opportunities to leadership
- Lead multi-country payroll operations and execute regional payroll strategies
- Partner with senior HR, Finance, and Technology leaders on standardization and operational excellence
- Serve as the primary escalation point for complex payroll, taxation, and compliance issues
- Diagnose enterprise payroll system issues and support enhancements and integrations
- Leverage payroll data, dashboards, and AI-enabled insights for reconciliations, trend analysis, risk identification, and decision-making
- Own automation opportunities and partner with IT and vendors
- Apply AI responsibly while validating outputs and maintaining human oversight
- Ensure automation and AI-supported processes meet regulatory, privacy, audit, and SOX requirements
- Manage external payroll vendor relationships and SLA performance
- Partner with HRIS/Workday teams on integrations, data quality, and configuration updates
- Influence payroll technology roadmaps, including automation, RPA, workflow tools, data insights, and digital transformation
- Lead issue resolution, root-cause analysis, and corrective actions
- Collaborate with HR, Legal, Accounting, Total Rewards, and Time & Attendance teams
- Support M&A due diligence, onboarding, and payroll integrations
- Partner with global payroll leaders on shared services design, governance, and process harmonization
- Lead payroll-related projects
- Manage 2 Payroll Analysts and 1 Payroll and Benefit Administrator
Requirements
- Minimum of 7 years of progressive payroll experience with significant U.S. multistate exposure
- Strong experience with Canadian payroll and Puerto Rico payroll
- Deep knowledge of payroll laws and compliance across North America
- Experience managing multi-country payroll teams or leading a payroll function
- Proficiency with Workday and major payroll systems (ADP, Deel etc.)
- Strong analytical, problem-solving, and reporting skills
- Ability to operate successfully in a fast-paced, complex global environment
- Experience in a shared services or Center of Excellence environment
- Above average computer literacy, e.g., EXCEL, WORD, and various vendor applications
- Strong organizational abilities with excellent verbal and written communication skills to communicate effectively with various levels of management and staff personnel
- Bachelor's degree, CPP, FPC, PCP, or CPM certifications
- Experience with large-scale payroll transformations, vendor consolidation, or digitalization initiatives
- Knowledge of RPA, workflow automation, or process mining
- Lean/Six Sigma certification preferred
Benefits
- Salary growth within the position
- Virtual interviews conducted on video
- Identity verification process subject to applicable notice and consent requirements
- Equal employment opportunity
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