Account Strategist owning eCommerce client relationships and full-funnel strategy. Translating performance data into priorities that drive growth, alignment, and retention.
Responsibilities
Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
Lead bi-weekly client meetings, translating data into clear strategic narratives and next steps
Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early
Guide full-funnel strategic direction by interpreting performance and recommending growth priorities
Translate client communication into actionable internal direction for channel teams
Proactively reinforce value and impact to support strong client retention
Collaborate cross-functionally to keep teams aligned and execution effective
Requirements
3+ years in Account Strategy, Account Management, or a similar client-facing role
Agency experience strongly preferred
Strong understanding of performance marketing fundamentals and digital channels (paid media, CRO, creative, SEO)
Comfortable pulling insights from eCommerce metrics like ROAS, AOV, and LTV, and communicating them clearly
Excellent client relationship management and communication skills
Strong organization and follow-through across meetings, action items, and internal coordination
Resume and a short note describing experience managing client relationships and guiding strategy for performance-focused accounts, especially in eCommerce
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