National Account Manager driving Canadian retailer, manufacturer, and provider account growth for Confident Remodels’ home - improvement software platform. Translating partner needs into operational and technical execution.
About the role
- Account Manager connecting clients, media, creative, and data at an AI-powered performance marketing agency. Driving campaign execution, budgets, strategy, and measurable growth.
Responsibilities
- Support account teams as the operational backbone, ensuring projects move efficiently
- Own client relationships, build trust, communicate proactively, and solve problems
- Oversee daily media and creative execution
- Collaborate with media strategists to analyze data, identify opportunities, and guide strategy
- Translate metrics into clear narratives and strategic recommendations
- Own forecasting, budget tracking, and campaign pacing
- Keep clients and teams informed about marketing and industry trends
- Use generative AI tools to streamline work, generate ideas, and improve execution
- Document and share AI learnings to support team growth and innovation
- Experiment and iterate with AI tools
Requirements
- 3+ years in an agency or client services environment
- Proven success in performance marketing, including paid media execution and optimization
- Experience supporting cross-functional teams to achieve ambitious goals
- Financial fluency, including budgets, forecasts, and media pacing
- Excellent communication and presentation skills
- Ability to interpret campaign metrics and pivot strategy accordingly
- Highly detail-oriented, organized, and accountable
- Comfortable using and learning AI tools
- U.S. or Canada residency
- Visa sponsorship is unavailable
Benefits
- Fully remote across the U.S. & Canada
- Monthly WFH stipend
- Summer Fridays
- Unlimited PTO (U.S.)
- Competitive vacation (Canada)
- Parental/family leave options
- Comprehensive health benefits
- Mental health support
- Company-paid disability and life coverage
- Employer retirement contributions: 401(k) in the U.S. and RRSP match in Canada
- Quarterly performance reviews
- Career advancement opportunities
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