Talent Acquisition Operations Program Manager responsible for improving recruiting workflows and operational effectiveness. Leading projects to enhance hiring processes and support data-driven decisions in technology.
Responsibilities
Manage and improve recruiting workflows, and operational processes that support efficient and scalable hiring
Analyze recruiting operations data, reporting, and workflow performance to identify trends, resolve issues, and recommend improvements
Design and support workflow enhancements, automations, and system improvements that increase efficiency and reduce manual effort
Investigate and resolve complex operational challenges related to recruiting systems, workflows, reporting, and data integrity
Develop and maintain operational documentation, governance practices, and process standards
Lead Talent Acquisition Operations projects and workstreams that enhance recruiting processes, optimize workflows, improve reporting and data integrity, and support scalable hiring operations
Partner with Recruiting, People Systems, People Insights, Finance, Legal, IT, and other stakeholders to deliver operational improvements and support business objectives
Serve as a resource for operational best practices, systems knowledge, and process guidance
Requirements
4–7+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or a related operational function
Experience supporting recruiting systems, ATS administration, workflow management, or operational programs in fast-paced or scaling organizations
Strong understanding of recruiting operations, process improvement, workflow design, and operational best practices
Experience supporting automation, systems enhancements, integrations, or process optimization initiatives
Strong analytical, problem-solving, and organizational skills with the ability to use data to inform recommendations and decisions
Ability to independently manage multiple priorities and projects while navigating ambiguity
Strong written and verbal communication skills with the ability to collaborate effectively across functions
Experience partnering with Recruiting, People Systems, People Insights, Finance, Legal, IT, or other business stakeholders
Familiarity with ATS platforms such as Workday, Eightfold, or similar technologies
Bachelor's degree or equivalent combination of professional experience and training
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