Staff Program Manager at Mozilla managing Trust & Safety programs. Collaborating with cross - functional teams to design and implement safety and compliance initiatives.
About the role
- Fleet Manager optimizing fleet productivity and performance at Bison Logistics. Managing carrier relationships and ensuring maximum transportation efficiency.
Responsibilities
- Ensure assigned fleet capacity is fully optimized in the best interest of both the carrier and Bison Logistics, with a focus on maximizing miles per truck and meeting or exceeding utilization targets.
- Actively manage day-to-day carrier trip execution and resolve issues to support a positive carrier experience and maximize miles.
- Maintain a clear understanding of all tractor availability to ensure planning teams capture full capacity.
- Monitor daily and future truck availability to proactively address gaps.
- Collaborate with carriers and Bison OTR teams to minimize downtime related to breakdowns.
- Ensure that their assigned carriers are planned based on their set availability (PTA).
- Proactively assign freight through the planning group and outbound planning tools, including advance outbound and reload planning.
- Develop plans in alignment with Bison Highway Planning Standards, ensuring they are achievable, productive, and meet customer requirements.
- Participate in carrier selection for dedicated runs and scheduled departures.
- Manage the overall carrier performance in alignment with company policies, procedures, and contractual expectations, including Utilization, Level of Service, Tracing, Compliance, Truck Posting, Safety and compliance issues, Operational issues, Carrier reviews.
- Support long-term carrier relationships by proactively addressing concerns and enhancing the overall carrier experience.
- Build and maintain strong working relationships with carrier contacts, including dispatch and ownership.
- Resolve planning and customer service issues in a timely manner.
Requirements
- 1-3 years experience in transportation, logistics, fleet management, or a related role.
- Experience working with carriers, dispatch, or load planning is an asset.
- Strong leadership skills with the ability to mentor and coach.
- Excellent communication skills.
- Ability to realize sense of timeliness in prioritizing personal and fleet activities.
- Strong organizational skills with a clear sense of urgency about planning and executing work.
- Ability to maintain composure, effectiveness and flexibility under pressure will be key to your success in this position.
- Strong ability to adapt to varying situations.
- Exceptional problem-solving abilities.
Benefits
- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams
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