Online customer service agent for a well - known beauty brand responding to customer inquiries via live chat. Requires bilingual proficiency in French and English and experience in the beauty industry.
About the role
- Online agent providing customer support for a well-known cosmetics brand in Canada. Bilingual English and French required, with flexible working hours.
Responsibilities
- Interact with customers via live chat to promptly address their questions, concerns, or issues
- Provide accurate information about products, services, and policies
- Clarify customer inquiries related to orders, payments, returns, and other service-related matters
- Assist customers in selecting products by understanding their needs and recommending suitable items
- Guide customers through online purchasing steps and resolve technical issues
- Handle customer complaints professionally and with empathy
Requirements
- Experience in customer service or call center environments
- Experience in the cosmetics/beauty industry
- Access to a phone, computer, and reliable internet
- Experience with live chat and/or Salesforce
- Ability to work independently
- Excellent communication skills
Benefits
- Competitive salary and online training
- Ongoing coaching and support
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual Observability Consultant at Arctiq, guiding client engagements and delivering digital transformation solutions. Collaborating with partners and mentoring teams for advanced observability strategies.
Data Discovery and Enrichment Expert I utilizing legal expertise to enhance AI models and training data. Join LexisNexis in transforming legal technology with innovative insights.
Data Discovery and Enrichment Expert I at LexisNexis utilizing legal expertise for AI training data and insights. Collaborating with data teams to enhance legal technology solutions.
Customer service agent managing client accounts at EV charging network company in Québec City. Engaging with clients and optimizing account management practices in a hybrid work environment.
Bilingual Credit Management Resolution Officer assisting clients with financial advice and credit solutions at RBC. Focusing on client loyalty and trust with flexible work arrangements.
Mortgage Specialist providing customized mortgage solutions and advice to clients while collaborating within the community. Build loyalty through relationship development and personalized service.
Client Advisor engaging clients to uncover banking needs and drive satisfaction at RBC. Collaborating with partners and leveraging technology to deliver exceptional client experiences.
Bilingual Contracts & RFP Specialist responsible for end - to - end contract management at Vantive. Focused on tender management, compliance, and process efficiencies.
Manage a block of litigated disability claims at Sun Life with a focus on proactive customer service and financial outcomes. Collaborate closely with legal and claims operations teams.