About the role

Solutions Engineer at Bridgit, helping major contractors with workforce planning solutions. Engage in pre-sales technical expertise and customer relationship management.

Responsibilities

Work closely with customers to provide technical expertise and guidance in pre-sales customer engagements.
Lead comprehensive discovery sessions alongside our Account Executives to deeply understand customer pain points, company objectives and existing workflow.
Work closely with Product and Customer Success to design and deliver solutions that effectively address customer pain points.
Develop and manage comprehensive sandbox accounts that demonstrates the effectiveness of Bridgit’s solutions on Customers’ workflows.
Facilitate seamless transition of customers from sales to the CSM team, ensuring smooth implementation.
Be a key contributor in supporting the land and expand sales motion. Support sales efforts by identifying opportunities to cross-sell to existing customers to drive successful expansion and maximize value.

3-5 years of proven experience in a technical pre-sales or solutions engineering role, ideally within SaaS or workforce planning solutions.
You love learning new solutions and solving complex customer problems.
You have excellent communication skills, both written and verbal.
You have the ability to empathize with customer challenges and translate them into effective technical and business solutions.
You are extremely organized and detail oriented and have prior experience managing POCs, trials and sandbox environments.
You are able to work with large, complex, data sets, drawing insights and making connections.
You have experience assisting customers in overcoming technical challenges.