Staff Software Engineer building Go backend systems, APIs, entitlements, and onboarding services for Chainguard’s secure open - source software supply - chain platform. Providing technical leadership across engineering teams.
About the role
- Implementation Specialist installing Club Caddie’s golf course management software. Managing client implementations, system configuration, training, milestones, and professional-services estimates.
Responsibilities
- Schedule meetings with clients after the sale of Club Caddie software and lead collection of required data and information
- Create and manage project plans for each client
- Lead client communications throughout the software setup process
- Structure Club Caddie software systems according to clients’ needs and specifications
- Train clients on Club Caddie software systems and relevant add-on modules
- Create specialized documentation detailing client customizations
- Manage key deliverables and project milestones
- Provide cost and time estimates for additional development work and bill clients for professional services
- Work with the Director of Education & Training to ensure training material is delivered to operators
- Perform other duties as assigned
Requirements
- Bachelor's Degree
- Prior experience working as an Implementation Specialist or in a related field
- 3+ years of golf course operation experience
- Intimate knowledge of golf course operations and golf course management systems
- Familiarity with competitors’ software functionality
- Sound technical knowledge
- Proficiency in Microsoft Office product suite or related tools
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Strong written, spoken, non-verbal communication, and presentation skills
- Ethics and values
- Prior Club Caddie experience preferred
- Action-oriented and energetic approach
- Approachable and able to build rapport
Benefits
- Full-time regular employment
- Scheduled weekly hours: 37.5
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