Implementation Specialist

Posted yesterday

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Implementation Specialist installing Club Caddie’s golf course management software. Managing client implementations, system configuration, training, milestones, and professional-services estimates.

Responsibilities

  • Schedule meetings with clients after the sale of Club Caddie software and lead collection of required data and information
  • Create and manage project plans for each client
  • Lead client communications throughout the software setup process
  • Structure Club Caddie software systems according to clients’ needs and specifications
  • Train clients on Club Caddie software systems and relevant add-on modules
  • Create specialized documentation detailing client customizations
  • Manage key deliverables and project milestones
  • Provide cost and time estimates for additional development work and bill clients for professional services
  • Work with the Director of Education & Training to ensure training material is delivered to operators
  • Perform other duties as assigned

Requirements

  • Bachelor's Degree
  • Prior experience working as an Implementation Specialist or in a related field
  • 3+ years of golf course operation experience
  • Intimate knowledge of golf course operations and golf course management systems
  • Familiarity with competitors’ software functionality
  • Sound technical knowledge
  • Proficiency in Microsoft Office product suite or related tools
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Excellent organizational and time management skills
  • Strong written, spoken, non-verbal communication, and presentation skills
  • Ethics and values
  • Prior Club Caddie experience preferred
  • Action-oriented and energetic approach
  • Approachable and able to build rapport

Benefits

  • Full-time regular employment
  • Scheduled weekly hours: 37.5

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.