Implementation Consultant designing and implementing Upshop’s AI - powered retail operations SaaS solutions. Advising grocery and convenience - store customers on requirements, roadmaps, demos, and adoption.
About the role
- Implementation Specialist configuring Club Caddie golf course management software. Guiding clients through setup, customization, training, and professional services delivery.
Responsibilities
- Schedule meetings with clients after the sale of Club Caddie software
- Lead collection of data and information required to structure purchased software systems
- Create and manage project plans for each client
- Lead client communications throughout the software setup process to obtain feedback and approval
- Structure Club Caddie software systems based on clients’ needs and specifications using golf course operations knowledge
- Train clients on Club Caddie software systems and relevant add-on modules
- Create specialized documentation detailing client customizations
- Manage key deliverables and project milestones
- Provide cost and time estimates for additional development work
- Bill clients for professional services
- Perform other duties as assigned
Requirements
- Prior Club Caddie software experience preferred
- Prior experience working as an Implementation Specialist or related field
- Intimate knowledge of golf course operations and golf course management systems
- Familiarity with Club Caddie’s competitors’ software functionality
- 3+ years of golf course operation experience
- Sound technical knowledge
- Proficiency in Microsoft Office product suite or related tools
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Strong written, spoken, non-verbal, communication, and presentation skills
- Ethics and Values
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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