Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
About the role
- Coordonnateur régional principal soutenant l'équipe de direction régionale. Responsable des opérations régionales, de la conformité et de l'organisation d'événements.
Responsibilities
- Support regional leaders in their activities: planning, coordinating meetings, managing calendars and expenses.
- Support regional operations: Salesforce / Power BI reporting, budget tracking, business continuity plans, contact information updates.
- Contribute to the implementation of the region’s business plans.
- Organize and execute various events (internal and regional), including creating presentations and communications.
- Support the planning and distribution of regional communications.
- Ensure branch and office compliance within the region.
Requirements
- Bilingualism (fluent in French and English) required.
- Experience in operations or sales support within financial services (a significant asset).
- Strong organizational skills, ability to manage multiple priorities and work in a fast-paced environment.
- Excellent communication skills.
- Demonstrated ability to adapt and propose creative solutions.
- General understanding of the activities of a sales organization and the business planning process.
- Postsecondary education (an asset; equivalent experience will be considered).
Benefits
- Professional development: opportunities for career advancement, access to leading learning programs and tuition reimbursement up to $2,000 per year.
- Health and wellness: flexible medical and dental benefits, plus $5,000 coverage for mental health care.
- Time off: enhanced vacation and personal leave, and a dedicated volunteer day.
- Financial security: retirement plan with employer matching contributions, employee stock purchase plan and other investment options.
- Rewards and recognition: recognition programs and employee discounts, celebration of important service anniversaries.
- Sense of belonging: a supportive, inclusive workplace through employee resource groups (ERGs), mentoring programs, social committees and various events.
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