Refractory specialist optimizing high - temperature materials for RHI Magnesita, a global supplier serving Canada’s steel industry. Leading trials, technical support, training, and sustainable product improvements.
About the role
- Part-time retail shift leader supervising daily operations at Canna Cabana, Canada’s cannabis retail chain. Managing staff, customer service, sales targets, compliance, and inventory during shifts.
Responsibilities
- Assist store management in supervising and facilitating the daily operations of the store
- Oversee Store Manager responsibilities in the absence of the SM or ASM
- Assist with personnel management and resolve customer service issues during shifts
- Provide direction, guidance, and instruction to store associates
- Maintain store conditions according to established standards
- Assist with staffing levels when requested
- Lead sales and customer service in the absence of the SM/ASM
- Greet and assist customers while modeling exemplary conduct
- Ensure company policies and relevant legislation are followed
- Handle and escalate customer complaints as needed
- Ensure health, safety, and security regulations and standards are met on shift
- Achieve sales targets and store-level KPIs
- Ensure employees actively pursue sales goals
- Oversee and assist with inventory management and remain accountable for on-shift inventory processes
Requirements
- Valid SellSafe Certification required
- Completion of high school and college/CEGEP/vocational or technical training required
- Demonstrated sales and service orientation
- Minimum 2 years of retail industry work experience required; cannabis industry preferred
- Valid First Aid certification considered an asset
- Excellent time management and prioritization skills
- Ability to train and motivate staff
- Ability to monitor and lead by example
- Basic office administration skills
- High proficiency with Microsoft Office productivity suite
- Effective teamwork skills
- Effective verbal and written communication with individuals at all organizational levels
- Strong customer service and troubleshooting skills
- Sense of diplomacy
- Team-building skills
- Thorough understanding of applicable health and safety legislation
- Professional, responsive, and positive work attitude
- Ability to work nights, holidays, weekends, and at different locations
Benefits
- Significant opportunity for growth, experience and learning
- Unlimited bonus earning potential
Job title
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Experience level
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